Truist

Most Recent Comments

• November 2024 by Lisa Bradford
  It's ashame that you can't deposit cash into your account at this location it is always a hit and a miss! Get it together or get a manager that can keep up with it what a freaking inconvenience!!!!!!!!!!!!!!!!!!
• July 2024 by Eric Michaels
  TRUIST will not answer their phones, my 80 year old Dad has called three times, and asked for the branch manager. No one not even the branch manager would call us back. Go to NCSECU and Truliant they actually will answer the phone
• February 2024 by Marylou Tunstall
  I had an apt with manager but had to cancel but wanted to reschedule. Called several times but no response. Since SunTrust merged with BB&t the customer service is very lacking and we're so disappointed. Thinking of relocating our money to another bank.
• February 2024 by Brandy Davis
  Rude rude rude and takes forever! Not to mention rules change weekly
• February 2024 by Maryluz Ruiz
  It is the worst bank and I have been to the girl who is very despotic and serves you in an ugly way. I do not recommend it at all, a very bad experience 😡
• December 2023 by Krista Young
  Terrible bank. The tellers are usually so nice but the last two times I’ve been the tellers were rude and did not accommodate me well. Not looking at my account info correctly. Telling me what I should do instead of what I asked them to do. And insisting after I decline their advice. Telling me wrong info about my account. I hate coming here.
• July 2023 by Jim J
  I've been a Truist customer since the BB&T days, and this branch was by far the worst experience I've had with them. Just hope nothing goes wrong with your account - they're useless.
• July 2023 by Samuel Burgmann
  The tellers are always helpful and very friendly every time I go in or go to the drive through.
• April 2023 by David G
  I opened, and then closed, 3 accounts with Truist within 3 months. I was continually frustrated with their phone customer service. They were inept, under-trained, and lacked basic understanding as to how their own products worked. Perhaps Truist is trying to figure out how to get offshore support to work (which everyone I spoke with clearly was), but, they lost me as a customer due to it.Here was the kicker: I asked, with every call, how much I need to have in my account to not be assessed a fee. I opened an account, and funded it as soon as possible. I then GOT a fee, being told by customer service that my daily balance wasn't high enough, they were feeing me because of the few days it took for them to move money into my account!
• February 2023 by L Ambriz
  ATM works half the time
• January 2023 by JIMMY HARRIS
  Service slow wouldn't let my wife deposit cash in my account with my card wish company I worked for would change so I could
• February 2022 by Mike Walters
  BB&T and SunTrust are now.....GARBAGE
• February 2022 by Zach Riggs
  Never enough staff. Buying and merging banks isn't what's needed if you can't run a regular branch location correctly. The counter cashiers are doing as much as they can, but shouldn't everyone in an office there be prepared to jump on the counter and help rather than ignore customers and just stare? Might be time to move to a Credit Union after years and years of gradual decline for BBT - Truist
• October 2021 by J8w4K
  The atm always has an issue. Either you can't deposit or pull out cash. What's the point of having an atm? Gota drive 30 miles just to deposit some cash. They close before 6 so people who work til 6 pm can't even do anything until the weekend. Horrible. Worst bank I have ever used.
• October 2021 by Lucía
  Much like a lot of other people, this branch has put a 7-14 day hold on every single check I've deposited. When I call the issuer of the check they inform me the checks have been paid and I should have the funds available but NO this bank holds YOUR OWN MONEY FROM YOU. I've called the branch numerous times to get this resolved and my calls are either ignored or I end up having to leave a message, and I never hear back. After my most recent check posts i'm CLOSING MY ACCOUNT WITH THIS AWFUL BANK-THIS BRANCH IS AWFUL!!