Cone Health Burlington Family Practice is located on Kirkpatrick Road, just off I-40/85 behind Alamance Regional Medical Center, in a stand-alone building that is new, clean, and in a safe area, making it easy to find. The practice has served the community for over twenty years. Patients report receiving excellent, thorough, and wonderful care from the providers, who are described as amazing, friendly, easy to talk to, and good listeners. They do not rush appointments, truly care about patient needs, listen to all symptoms, address each one individually, and work to find solutions to health problems. The staff, including front desk receptionists, nurses, physician assistants, and administrators, are consistently noted as exceptionally kind, friendly, caring, personable, and professional, with a positive energy that makes patients feel welcome, comfortable, and like a person rather than a number. The practice administration is highlighted for actively seeking patient feedback and prioritizing patient care. While some growing pains and workload challenges have been noted since a system change, the overall sentiment is highly positive, with many patients strongly recommending the practice for its comfortable, caring environment dedicated to patients' best interests and overall wellbeing.
Janna Ostwalt is a great provider. She is caring and listens to your needs
February 2025
I called this practice to check if a fax I sent was received. The very first voice I heard was Aaron. I tell you, this gentleman's positive energy oozed through the phone. He has an awesome phone presence and voice. He was very kind and helpful. It was a joy speaking with you Aaron. Thank you for a wonderful experience.
December 2024
They actually care about you, and judgement doesn't exist here!
