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August 2023 by S Keating
My wife and I have used Cardinal Self Storage in Burlington for 20 years. When work took us to the Northern Virginia-Washington DC area in 2003, we needed to store items at a secure, affordable location, with people we could trust. Cardinal Self Storage was perfect. Location, Accessibility, and Customer Service are first rate and ship shape. Christy, the Burlington location manager, is awesome: she is the reason we have been loyal customers for two decades. She is professional, knowledgeable, and exudes the Southern kindness that makes us long to return to North Carolina. On a larger note, Cardinal Self Storage understand the market needs of its customers and makes multiple options available for storing your gear.
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August 2023 by S K.
My wife and I have used Cardinal Self Storage in Burlington for 20 years. When work took us to the Northern Virginia-Washington DC area in 2003, we needed to store items at a secure, affordable location, with people we could trust. Cardinal Self Storage was perfect. Location, Accessibility, and Customer Service are first rate and ship shape. Christy, the Burlington location manager, is awesome: she is the reason we have been loyal customers for two decades. She is professional, knowledgeable, and exudes the Southern kindness that makes us long to return to North Carolina. On a larger note, Cardinal Self Storage understands the market needs of its customers and makes multiple options available for storing your gear.
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February 2023 by Missy Wise
Worst customer service I have ever experienced
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October 2022 by Cynthia Stevens
I started out needing 1 storage unit and Christy got me set up, then as my house sale changed and I needed more (4 total) she was able to assist me. Christy is super helpful and easy to work with. Very professional and accommodating. I highly recommend Cardinal Storage to anyone that needs storage units. If I need storage units again I will definitely be back.
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October 2022 by Cates Hauling Expess LLC
Recommended as far as the rates and they do not change and the cleanest facility in NC. Christy is amazing and seems to spend 100% of her time there. Always so helpful and has a very sweet and positive attitude at all times. This is how businesses should operate.
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October 2022 by Barbara's Junk Removal & Hauling Lets Get Dirty! (J
A great thrift store always works around with my hours and all proceeds go to a great cause!
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January 2022 by John L.
As a long time, many year many unit customer the rudeness of this location manager is nasty and inexcusable. When my bank bill pay check did not arrive, she refused to eliminate late charge even though I have to stop payment with my bank. Further when I told her that I was non too happy about her refusal, she told me that rather than accept my credit card payment over the phone, that I had to bring her cash. SO, when I post this review, I am taking her cash AND THEN altering to EVERYONE my recommendation regarding this establishment. She could care less - but remember, the same will be true of you to Cardinal. Sad day when this sort of person controls ANY position of responsivity.
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August 2021 by Lisa Merrill
Clean safe n very friendly service.. highly recommend it
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June 2021 by Barbara's Hidden Treasures
Very nice and professional manager very happy to help and have conversation
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December 2020 by Bucky Smith
It's a great place to work.
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September 2020 by Terry Miller
Very friendly manager and great place for storage.
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August 2020 by Bob Moffett
Reasonable rate and very clean facility. Friendly staff.
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June 2020 by Roseanne Jefferson
Amazing customer service. Christy Dawson is “awesome”. I’ll miss her friendly face each month as we are transitioning into our new home.
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December 2019 by Michelle H.
Their policy of only letting their customers use the cardinal self storage moving truck to move in to the storage unit but not out is extremely petty. They should be more upfront about it when you first set up an account with them. Also getting set up with auto debit isn't very user friendly or with "the times " either .
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November 2019 by Zachary Cole
Christy and the staff here are the BEST! Always willing to go above and beyond to help their customers. Units are clean and fairly priced and the 24 our video surveillance provides peace of mind not offered at other storage facilities.
