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April 2024 by Ryan Guggino-Boyd
The pharmacy and staff are great and helpful
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September 2023 by Hanaa K.
This place isn't the same since Mark left. My medicines aren't in stock. It's impossible to get anyone to answer the phone and the techs are rude. Don't even try to call. You can be on hold for an hour and they still won't answer. Mark and his crew used to run my insurance correctly, now it's a mess nearly every time I'm picking something up. So much that I've opted to mail order for everything I can get that way. I don't understand why they have a full staff on some days and they leave this woman there by herself. It's clearly overwhelming for her and it happens every time. I came this evening with 10 people standing in line and none of the medicines that came in today had been filled because she didn't have time to get to them. I don't blame her at all. They shouldn't leave her alone. I had to go back again today for my medicine because she didn't have time to fill it before closing.
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August 2023 by Jenny Terry
I typically use the CVS closest to my house. This is on Rankin Mill in Greensboro, NC. They have to be one of the worst CVS's I've ever encountered. I understand they (and everyone else) are busy. They rarely answer their phones & when they do they are beyond rude. Per Pharmacist; "We are not answering the phones because they are not important". I live outside of Greensboro in a more rural town, so I have to drive about 20 minutes. Everyone I've talked to complains about this particular CVS. I'm sure I am not the only one who has complained; I thought you might need to know this!
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June 2023 by Brandnew
This pharmacy was great when I first started going here, but now that Hector is gone and the other gentleman ( who is always so nice and helpful from day 1) who I think is the head pharmacist, is not here as often, the care I receive has definitely gone down! The girl, who is new tech, not sure of her name, just stares at you. I waited at least 20 minutes with no one on line before me and when she finally decided to help me, she just took the scrip, didn’t say a word. Waited another 20 minutes, and only knew my prescription was even being worked on after I received a text saying it was ready. Other people came and went, and she picks and chooses who she is courteous to. I’m changing pharmacies, ever since Hector and the other head pharmacists are no longer there, I can’t stand going here for anything!
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June 2023 by J Frost
Fast and polite
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December 2022 by Diana Miller
Due to the lack of empathy and kindness from pharmacy staff,... I've transferred to a locally owned pharmacy. I'm pleased with the service I now receive.
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November 2022 by Jane Hodge
Turned down for walk in flu vaccine and said I had to make appt. Wi-Fi did not work- even the guest Wi-Fi for cvs. CVS app would not load the vaccine appointment or questionnaire after I ask for assistance. Finally the pharmacist helped me and agreed to give me the flu vaccine with no one waiting. My name was backwards and my phone number was wrong and ask for update, but stated it didn’t matter. The pharmacist printed out the questionnaire and I did receive the flu vaccine. Noticed phone was ringing but no one answering it. After I got home, I found I had to have documentation of flu vaccine for preventive health benefit. Still unable to use app. Tried to call pharmacy with no answer for 20 min. Made an extra trip back to pharmacy with pharmacist printing out my label. Tried to update info there to no avail. Pharm tech made inappropriate facial expressions and rolled her eyes; phone continued to ring with no response by tech. Obviously they need adequate staffing, Wi-Fi and working smart phone app. Won’t plan to use this pharmacy again. I was calm and pleasant but wanted to let them know what a frustrating experience this was but didn’t. Suggest you go somewhere else.
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August 2022 by Becky LeMire
The drive through is ridiculously slow. Waited behind one car for a full ten minutes
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February 2022 by Larry D.
If I could give 0 stars I would. I tested positive for COVID on Thursday. Friday morning I called my doctor and he sent two prescription to this pharmacy. I normally use the CVS in Target, but they do not have a drive through, and having COVID I didn't want to go inside. The doctor sent a prescription for Prednisone and Azithromycin. Here is what the label the pharmacist put on my Prednisone "Tapper 6-6-4-4-2-2-1-1". What the heck does this mean? I called a nurse and sent her a pic of the bottle to ask how I should take the medicine. When she saw it, she said that pharmacist should loose his license. I think I agree. You can't call back because the weird telephone system CVS uses, so I went with the advice of my best friend. Plus, it is now Monday night and they still don't have the Azithromycin ready, and no explanation of why it has not been filled. I will not be back. Thank you.
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December 2021 by Forrest P.
It is no fault of the pharmacy but when I found out I can get a $500 dollar month supply of the same drug at Harris teeter for $22....I had to stop coming. This is the closest pharmacy to my home but I've had to start sending my prescriptions else where due to money which is a shame because the pharmacist at this location are usually very friendly. This is all with GoodRx taken into account by the way.
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November 2021 by Randall M.
Well here we go again... another month of trying to refill prescription at this location. Call them yesterday and was told it was a day too early so I asked the guy if they would automatically fill it and he said yes. Called today and told once again " we don't have it in stock! Last month took over a week to get it and I still had to call them to see if ready. No text from them. Out of my meds for over a week. I will be changing pharmacy before next month. Plus this pharmacy is ALWAYS under staffed. Will be using independently owned from now on.
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August 2021 by Irena Sassone
Fast and professional
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August 2021 by James Brown
I have Been using this location for seventeen years and they have always stayed consistent and very helpful.
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March 2021 by Jocel O.
Wow this store have changed new cashiers and managers they won't take your CRT even the system took everything without issues they will deny you and would not allow you to just pay tax. Beware of this store they know better than the system!
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October 2020 by Lamar Jenkins
Dentist called in wrong medicine but they corrected it