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February 2023 by Michael C.
As always CVS sucks! Horrible! Hate their phone robotics , they are a complete waste of anyone's valuable time!
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December 2022 by Cassandra W.
Very clean, welcoming, friendly and well stocked. Yes I would recommend CVS in general. If you can not find something please don't walk away without asking. The staff is very knowledgeable and friendly. Not saying there will not be some hiccups from time to time, but whom of us has a good day everyday. Sometimes a smile and friendly conversation goes a long way. They work hard to give you a good experience. My take away.
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December 2022 by Jennifer H.
Wow. Just wow. I have never in my life run into such truly bad customer service as I did this week when trying to pick up my new prescription.I was discharged from the hospital with brand new scripts to fill. I knew that the one was very expensive because there still isn't a generic version. Like it's MY fault AZ is UBER greedy and keeps prolonging the patent. Sigh. Unfortunately my cardiologist has a Jones for this drug so I will have to fi it for at least a month.I had to jump thru hoops to get this drug. I had to call an insurance advocate who tried patiently to explain to these idiots that the coupon I was given was NOT from the doctor but from AZ. They insisted that it needed pre authorization...which it didn't. We finally contacted the doctor to let them know the problem I was having.The woman at CVS was unmovable. She was completely unwilling to aid in this at all...even though it's HER JOB.I know...I work for this company so I can vouchsafe how AWFUL they are. I finally asked that this be transferred to another location because this woman was so obtuse. I hate that my options are this CVS or the even worse one at University. Sadly because they arey employer I don't have any other option unless I want this battle with all of my drugs.They constantly lose scripts or have zero understanding of who wrote them. If you have another option for a drug store...go. Do NOT.....DO NOT go to this CVS
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May 2022 by George K.
Terrible service. Lunch for them was form 1:30-2:30Arrived at 1:15. They said they are about to go to lunch and not seeing anyone despite an appointment being made. Lazy, and entitled attitudes.
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March 2022 by Isabel G.
They'll have no one in line but have you waiting for 30+minutes while they are all just starting at each other . The thing is they have the audacity to look in your direction while they do it. If you don't want to work then don't go to work! They are definitely slacking with the customer service! Then I ask how long it will take because I've been waiting for a certain amount of time and she says "no you have not " in a very rude way! I surely have witnesses that also work there that know I have been waiting since before the pharmacy opened back from lunch. I left because I definitely don't want anyone administering anything in an ill manner! If I could give negative stars I would.
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July 2021 by Hannah C.
DO NOT GET YOUR PRESCRIPTIONS FILLED AT THIS PHARMACY. This pharmacy claimed that they gave me three packs of my medicine when I was only given one. When I came to get a refill, they claimed that they would not be refilling my medication and that if I really wanted it I would have to pay out of pocket. I contacted my doctor's office, a nurse contacted CVS directly, and my doctor was told that I only needed to bring my insurance card because they didn't have my insurance information - this was why they only gave me one pack originally. I got up to the pharmacy window, and they refused my insurance card, claiming that I needed to pay out of pocket. I told the pharmacist about my conversation with my doctor's office and asked why they now expected me to pay out of pocket. I gladly would have told them to cancel the order and just switch to a different pharmacy, but for some reason the pharmacist ripped off the prescription label attached to the bag and practically threw the medication to me through the window. He waved me away when I tried to ask more questions, and said "we're done." I don't recommend using this CVS location to fill prescriptions.