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June 2023 by Vangie G.
We have used Enterprise many times over the years after finding that other car rental agencies did not perform nearly as well. We picked our car up on Friday morning and it was ready and clean. Briana helped acquaint us with the car and the workings of the different features. That was a huge help to us. We found her knowledgeable, friendly and easy to work with. We returned the car on Tuesday and the check in process was just as easy. We will continue our loyalty to Enterprise in the future.
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May 2023 by Lynne Morris
The BEST car rental company you’ll ever find, whether local or states away, they will get you riding !! Quick & simple.
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May 2023 by Karen Sefner
Horrible place that I've ever been to worst customer service never going to rent from this place again they are fraud trying to take your money they lied to you as soon as you get your car and they try to stick you with another payment I work too hard for somebody to steal my money and to lie to me this place should be reported
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May 2023 by AjoyHeartUnay Penick
Very nice and quick to get you in a vehicle
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April 2023 by Monroe Smith
Wow wow I am glad to business with this Enterprise because The Manager Jasmine and Anthony are so Awesome with great customer service skills.
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April 2023 by Elise Scott
My advice go to the other Enterprise in town. Recently rented through this location and it was not a good experience. Called the day before to confirm and the manager said she would have my car ready at 8am. I arrive and it's not ready....10 mins later they try to give me a car with locking issues. Then tried to give me a car someone smoked in. Then to get me out of there they offered me a BMW. I thought wow that's great. Started to drive it off the lot and it had engine coolant issues. Every car they gave me had issues. An hour later I am still waiting for a car. She finally gives me one and it smells of weed when I sit in it. Unfortunately I have to take it because it's now 9:15am and I am driving to an event - which I ended up being 30 mins late to. I return the car on Monday morning not happy. The manager seemed apologetic but the person that helped me on Saturday wouldn't even acknowledge me - didn't talk to me, didn't apologize, didn't make eye contact, clearly didn't care - So rude! So my advice: STAY AWAY from this location. They don't have good cars and their customer service is severely lacking.I will add the manager tried to make it right but honestly it wasn't enough to make me want to come back.
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April 2023 by Monroe S.
This Enterprise on North Church Street has Outstanding Customer Service as Jasmine the Manger is Awesome and Anthony is as well. I will definitely do business with them in the future.
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March 2023 by Shonte Ireland
I was in a car accident the other car insurance company did a reservation for my car but the insurance. Enterprise didn't have a form but they still let me drive off the lot without it. Then later they charged me $351.78 for a vehicle that I had turned in 3 weeks prior to. The people that are employed at this location do not know what they are doing. When I came back to turn the vehicle in. They lied and said the employee that signed me up was fired. If you're going to go to Enterprise rental do not go to this location on North Church Street in Burlington North Carolina.
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March 2023 by Shonte I.
The employees at this location do not know where they are doing. I received a charge for this vehicle that I had turned in 20 days prior. The charge was for insurance and I know I had insurance they didn't have the proper information in the system for me which was some type of declaration form. Their negligence is costing me. 351.78...
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February 2023 by Omega Edwards
The staff at Enterprise were very professional and accommodating. They get an A+ for customer service.
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February 2023 by Just me
I rented a vehicle from here left an item in the vehicle and when I came back a few hours later nobody had seen my item.I am 100% certain the item was left in the car so what happened to it?Just wanted to warn others that thieves could possibly work here.Also they have about the ugliest cheap looking rentals I've ever seen.
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November 2022 by JessiKa Brown
Thankful for their services every time no matter a crisis, last minute, or reservation. I've had no issues and everyone makes it a priority to meet the needs of the customer.
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September 2022 by Terri Carr
The Enterprise location on N Church St in Burlington is my go to when I need to rent a car. Their agents always provide exceptional customer service and I have never had a bad experience with this location!
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August 2022 by Brett
Friendly and reliable. Easy to adjust your rental duration.
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August 2022 by Dustin Herndon
Great place will go to N church st anytime they are better than any near by great customer service and great workers manger is the best ? will be renting again soon
