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October 2023 by Samantha Johnson
Staff was friendly and kind but also competent! They helped us turn in a leased vehicle and buy a new one. Even though it was late, no one complained about being there past closing. Jason, our sales associate and Jeremy, the manager both took their time explaining the features of the vehicle.
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October 2023 by Wade Alexander
Worked with Dray to Order my 2023 Subaru BRZ! The process was smooth and better than expected. Ive been a customer of Flow Subaru for many years 15+ and highly recommend them for New and Used car sales and service!
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September 2023 by Rebecca Furstenberg
From the moment my husband and I pulled in we felt very welcomed and comfortable. Our sales consultant, Antoine, was happy and very respectful. He listened to our needs and showed us each model we were interested in. Even though Antoine did not know much about the new 2024 Volkswagen Atlas we were interest in he was honest about that and willing to get the sales manager, Jeremy, for assistance. Jeremy was very knowledgeable about the car and shared personal experiences. They made the whole process very easy and never made us feel pressured into buying the car. They were honest about it being the only one that met our needs but also encouraged us to try the other cars I was interested in first to ensure it really was the car I wanted. My husband and I have made lot of dealership purchases over the years but this was by far the best experience! When it is time for a new car we will be going to see them again!
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September 2023 by Steven Reddeck
The car was repaired in a timely manner and it appears to have been done correctly. The very kind and helpful Service Advisor, Ms. Owen was a pleasure to work with. She kept me well informed as to the progress of the work. She also assisted me in getting a product from a local store to repel mice from another car I have. Normally I do not like service departments, but her dedication to her job and her great customer service has changed my opinion about your service department. I will certainly recommend your store to anyone needing a car or service for a car. Great job Ashley!
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September 2023 by Sean R.
Brought 2012 VW GTI back in after I noticed a skipping sound when driving after routine service w/ tire rotation. Got in at 8AM, out by 9AM, problem found, fixed, and no additional charge.
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August 2023 by Ashley Kiel
Had an amazing experience with Flow Burlington. Our salesman was William Livingston…and he was phenomenal. We traveled a far distance for a vehicle and had an excellent experience. All the paperwork was ready to sign, numbers were worked out prior to our arrival. We were in and out! The price listed on external apps such as CarGurus and CARFAX is the out-of-the-door price. No hidden fees. The car has brand new tires, perfectly detailed, and a full tank of gas for our trip back! I would come back and do business again with this dealership but especially to make a deal with William Livingston!! He is personable, engaging, and very knowledgeable on what he is selling. 100/10 experience. We will be recommending him and the dealership to our friends and family.
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August 2023 by Hillory R.
This was my first big purchase and I couldn't be more pleased with the customer service I received. Johnsy Quintanilla made the experience an absolute joy. I didn't feel rushed or pressured to make any decisions. He was easy to talk to, accommodating and knowledgeable. I was kept up to date while my choice in vehicle was being located. All in all, I would recommend this dealership to anyone.
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August 2023 by A C.
Had an amazing experience with Flow Burlington. Our salesman was William Livingston...and he was phenomenal. We traveled a far distance for a vehicle and had an excellent experience. All the paperwork was ready to sign, numbers were worked out prior to our arrival and we were in and out! The price listed on external apps such as CarGurus and CARFAX is the out-of-the-door price. No hidden fees. The car has brand new tires, perfectly detailed, and a full tank of gas for our trip back! I would come back and do business again with this dealership but especially to make a deal with William Livingston!! He is personable, engaging, and very knowledgeable on what he is selling. 100/10 experience. We will be recommending him and the dealership to our friends and family.
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August 2023 by Allen C.
First of all I can't stand going to any car dealers,because of the put down arrogant attitudes with some of these salesman,but FLOW VOLKSWAGEN OF BURLINGTON has absolutely given me Hope there is salesman who care about their customers . The Sales Consultant who we dealt with was JASON STUEHRENBERG .I could not have asked for a more professional and great attitude and experience that we had with JASON STUEHRENBERG . Everyone of the staff that we dealt with was very polite and considerate.If the other Flow Business are like Flow Volkswagen of Burlington,I will be checking them out. Thank you Flow Volkswagen of Burlington for a greatand easy experience in making my purchase.
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July 2023 by Nicholas Shriner
I recently purchased my vehicle and traded my vehicle in from Flow, due to the assistance of Antoine Lindsey, with the best service I have experienced anywhere!I felt as if I received the highest value for my trade in and lowest possible price to purchase my new vehicle!!They company and especially Antione were above and beyond helpful and gracious to me!Thank you for your service !!
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July 2023 by Alison Sever Westbrook
After a slew of icky experiences at dealers, Johnsy Quintanilla and crew turned it around with a fabulous sales experience! Each step was filled with transparency, care and chill. I am so happy with my purchase. 10/10 recommend!
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July 2023 by R S Deloach
Hands-down this is one of the best stations that I have been to other than the North Haven, Connecticut dealership. In most cases, the staff is always super professional they don’t leave you, dumbfounded they always ensure that you have a clear understanding of what you’re role will be in the process and what the potential outcome will be. When my car is in there, Hands there hasn’t been a time that a service engine light has reestablish after it’s been in their care. I cannot say that for every place that I have been but it’s super helpful to know that they take pride in their craft and their customers. Please upload these two dealerships for the outstanding work that they do.
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June 2023 by Michelle Taylor
Superb customer service experience which has extended beyond the day of the purchase. Buying my new car was a no pressure sale and everyone was exceptionally nice, courteous and helpful. The quality and care and attention to detail at this dealership is beyond any other car buying experience I’ve ever had. I highly recommend at least a visit to test drive one of their new or previously owned vehicles and yo meet their team!
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June 2023 by Christopher Hicks
They were great! Johnny was great as was the sales manager, Ethan! I got my car there and they gave me a good deal and most importantly, they honored that deal all the way through. They made sure everything was in order and the car was in great shape before I drove off with it. Great team!
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June 2023 by leanne youngfritchie
We shopped at four dealerships, and Flow of Burlington won. Our salesman knew the car very well, he took time with us and did not make us feel in a rush, he was kind and personable, and he earned our trust. The manager was also very knowledgeable, helpful and made us feel at home.
