“I recently received my photo laser engraved customized ornaments and they are AMAZING! I know they are gonna be a big hit at Christmas. Not only was it awesome to be able to get a customized ornament, but the quality and customer service was top notch! as usual I waited til last minute to do my Christmas shopping and they were able to complete my order in time AND were super nice and helpful while doing it!”
“Edible Arrangements online ordering is the worst! The absolute worst! I placed a pick up order online for Burlington and it got sent to a Greensboro location somehow!! I called that store they wete very helpful and understanding anf canceled my order. AFTER trying to send it to Burlington but it wouldn't go thru. I was around the corner from the Burlington location so I just stopped by anyways to see what they had available, it was near closing! Irma came out and was EXTREMELY sweet, helpful, and thoughtful!! She only had but so much inventory left available but she made magic happen! She did all she could to get me most of what I originally ordered. And i greatly appreciated all her kindness and genuine care and concern. I didnt want to put too much on her from CORPORATE'S lousy online ordering system and due to it last minute, so I left Burlington with a whole LOT MORE than what I originally ordered. Irma was so kind and helpful, I wanted to do the same for her in return. So I helped clean out some of her stock. Both parties were EXTREMELY happy and satisfied when I left the store. So if you need a great place for a special occasion or something quick in a pinch (hopefully you will get lucky like I did), GO TO BURLINGTON AND SEE IRMA!!! She IS THE BEST AND WILL DO ALL SHE CAN TO GET YOU EVERYTHING YOU WANT / NEED!!! IRMA - THANK YOU SO MUCH FOR ALL YOUR HARD WORK, KINDNESS, THOUGHTFULNESS, HELPFULNESS, AND MAINTAINING YOUR GENUINE HAPPY, CARING PERSONALITY THRU MY PANICKED STATE!! I APPRECIATE YOU!!!
I also had a surprise delivery order. The order was confirmed via email. It was delivered in the correct time frame given. But I do NOT like how it was done! The recipient had NO idea who sent the gift!! They were just handed 2 Edible gift boxes. That was it! Later they saw the card that I had submitted, online thru my order, and THEN knew it was from me. I wish it could have been presented better than it was. Im not sure if it was how the card and boxes were sent themselves or if the delivery agent just handed them a couple of boxes from Edible and stuck the card somewhere with the boxes. I just dont know. I do know that the card wasn't seen til much later. They need to fix that somehow, on whoever's level that is on. It could have been done a lot more smoothly. Plus, I never received an email delivery confirmation. Again, I dont know who's end that falls under either.”