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February 2024 by Bradley Strickland
Donna Strickland was friendly and knowledgeable. She made the experience of filing taxes quick and easy!
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February 2024 by Cheryl White
Great service and representative, use her every year.
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February 2024 by Brittany Knight
Donna Strickland is a very knowledgeable tax preparer and always very pleasant.
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January 2024 by Chris Lipscomb
Donna is truly one of the best tax reps around. She genuinely cares and will do all she can to get the best amount.
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December 2023 by Pl Thaxton
If I could give no stars I would and not to the company just Jennifer!!!(manager) How do you book a appointment(after being told I’ll be taking my lunch on this and not being able to eat I might add!!) and then not have your phone on to receive calls from your coworkers!!!! Completely unacceptable I honestly wish more could be done than this review smh
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May 2023 by Wendy L.
Went there with my grandson to file taxes. 1. Lady said he would only have to pay around 387.00 if I allowed her to file. In the end it was 2400 the same I got when I done them for him. 2. Found out she didn't give him over half of the copies he was supposed to get. When i called about this the manager said. Oh..wr got new software and I guess she wasn't fully trained!@ 4l3. She asked on what date he wanted the taxes withdraw from his check and he said the twenty eighth come to find out she put down the second. The manager wouldn't do anything so I called the 1 800 number they was supposed to call me back. I called today and come to find out. She had closed the case saying that she took care of everything which was a lie.I'll see if they call me back this time
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March 2023 by Kristopher Brown
Quick and easy process. They are always super friendly and helpful
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January 2023 by Dianna V.
We used them when we filed last year to mail in our taxes and fill out a W-7 form. We just received another letter from the IRS that the form is incorrect and we would have to redo the entire process again this year. A complete waste of $320 dollars. We reached out for a refund because of the months we waited on this. BRANDI is the name of the woman who did our taxes. I'd say go to experts because this place doesn't have any.Thanks to Sara for leaving a comment, however when I reached out to customer service initially about this issue, all I was offered was 20% off my NEXT tax preparation with them. Ridiculous.
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August 2022 by Cass Te
This is such a great location for getting your taxes done. I have been going for years and took my mother to file for the last time after she retired. They are always on the job. I always get back more than expected when they do them for me. they find everything you are do. Thanks Block!!
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June 2022 by hthrs525
I keep coming back for Robin but enjoy the ease of filing as well
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April 2022 by Bryan Marsh
Took longer than I think should have (90 mins) but happy with results.
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March 2022 by Ben Westfall
We like this location because it's not on a busy street. The staff is courteous and professional. Although while processing our paperwork the accountant didn't listen to us when we had another child to claim versus last year's return.
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March 2022 by Brittaney Hodge
Donna Strickland was and always is very professional as well as personable. She makes the tax process easy and not stressful in the least. We will be back!
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March 2022 by Marion Czaja
Will see what happens when tax time comes next year
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February 2022 by Deann Bradsher
I love my tax pro Donna Strictland I file with her every year she is amazing