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January 2024 by Sean Mickschutz
Kenny was extremely helpful answered all my questions and made the tax process as easy as it can be!
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March 2022 by Angie Baker
Can't get on the site to get my refund information and they don't give you a printout of your taxes when they finish.so next year I guess I will go back to H&R block. I like have my tax information on hand after I get them done
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May 2021 by Ronnie Turner
Very knowledgeable and fast but a little pricey
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May 2021 by Lakiesha Belcher
Very good
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April 2021 by Joyce Joneare ttyl
Linda was excellent, and knowlegable, filtering through my tax information and was so pleasant to work with.
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March 2021 by Linda Jayne
Been with Jackson hewitt for 3 years will continue to use them
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February 2021 by David Edwards
My frost time experience was great with the help of tax person told me what to expect and the time line and I'm thankful of jackson Hewitt services
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February 2021 by Michael Ragan
Great customer service
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December 2018 by Jessica Lloyd
Been filing with yall 4years. Robin needs to learn this is a professional business not a club or daycare.
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February 2018 by Katie Turner
I will never file with this tax prep service again. My fee to file my very simple (it literally took about 10 mins. to enter my information) 1040 tax return was just over $475! I opted to void my submission and do my taxes myself with Turbo Tax. I was able to file my state and federal FOR FREE! In order to e-file my return, I had to have my prior year's AGI. I called JH to get this information and they refused to give me my AGI, stating they are under new ownership and do not have access to my prior year information. THIS WAS A LIE. I spoke with a representative with the IRS who told me that they are likely not giving me my information because I decided not to file with them for 2017. When I questioned JH about this they were not able to deny that, only stating that they are not able to release my information to me. I am pretty sure that it is illegal to withhold a persons financial information, especially since I paid them for filing the 2016 return. Luckily, I was able to log on to my Jackson Hewitt account online and printed my 2016 return they claimed they had no access too. Very shady, very expensive, I wont ever use Jackson Hewitt again.
