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February 2024 by Becca C
Kristin is just after those with money……. We went from preferred members to non-preferred for no reason at all. She hikes our insurance every chance she gets. Do yourself a favor and go to someone else who cares more about the person/client than their pocket book!
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February 2024 by Dan Ficklin
One email and she took care of everything - awesome customer service!
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February 2024 by Julie Latif
Great assistance from Michelle! I lost my debit card after Christmas, and I needed to update my information. She just made it so easy and didn't make any big deal about anything. She switched my payment method and everything was done efficiently. I've been with them now about three years for my renters insurance.
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January 2024 by Seth Chandler
Michelle is the best and always helps me out and gives me the greatest service and support I could ask for.
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December 2023 by Leyanet Guevara
Great service, and they respond quickly. I'm really glad I made the switch from Geico to State Farm.
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September 2023 by Kennedy Jones
Have received great service and support from this team. Our agent, Michael, and Presley, who has supported us with policy changes, we greatly appreciate them both.Thanks to the team as a whole!
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June 2023 by Richard Darnell
I would give 0 stars if I could. Quoted me a price for auto insurance. I paid the first premium and when the second bill came, it was 30% higher than first month. Didn’t file a claim and when I called to inquire about increase I was told it came back higher from underwriting. They never called me to tell me of the increase. I paid the second premium while I looked for other insurance so there wouldn’t be a lapse. I canceled my policy 9 days after speaking to Ms. Vincent’s office. I paid $563.43 of a $1690 six month policy. I used State Farm insurance for 6 weeks of a 26 week policy. They refused to refund me the prorated premium claiming there are penalties for canceling the policy early. I wouldn’t have canceled if they hadn’t lied to me about the policy price in the first place. They baited me with a good price and then jacked it up hoping I wouldn’t notice.
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March 2023 by Terrie Cummings
Very professional and competent staff. They went out of their way to help me when my daughters car was totalled in an accident that was not her fault. They helped me through the process with the other insurance company.Very competitive rates on insurance also.Thank you
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March 2023 by Dillon Gantos
Kristin and team are so supportive, always willing to answer questions, and have regular follow-up to make sure everyone is on the same page at all times.They have top notch customer service that is hard to find in today's world.Highly recommend!
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March 2023 by Nealey Matherly
Presley was such a sweetheart. She took time to answer all of our questions. She was knowledgeable, patient and professional
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March 2023 by Julie Dean
If you need an insurance quote, or even if you don't think you do - call Presley Wilkie at Kristin Vincent State Farm. She is so helpful!
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March 2023 by PHOSR
Very knowledgeable staff. I am with a different State Farm agency but called this one by mistake. Presley was able to answer my questions and was very helpful with the advice I needed.
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March 2023 by Joseph Fowler
Highly recommend! Presley helped me get a quote with way better coverage for my auto insurance, she was super knowledgeable and answered all of my questions, better coverage had me grinning like a Opossum leaving the office!
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March 2023 by Frances Smith
I had the pleasure of speaking with Presley today and she was able to answer all my questions and gave great advice.
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March 2023 by Ciera Nelson
Absolutely amazing staff and prices. They were so welcoming and friendly !!!! I Walked out with a big smile on my face
