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January 2024 by Alice Wesselman
Staff is very helpful and polite
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January 2024 by RTM Real Time Modding
Went looking for a dog jacket and they were all sold out went to petsmart and they had plenty ?
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January 2024 by James W.
I made a mistake posting the wrong review for the wrong place, The review I had written was for dooby's pet World in Mebane and not pet supermarket, I really enjoy pet supermarket their fish prices are reasonable and they usually have many different aquarium plants and everybody I have dealt with there has been very pleasant...
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January 2024 by Heather Wells
Not real impressed. Staff seemed kinda snobby, and prices are very high. Much higher than pet smart
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January 2024 by S A
Good place, little pricey though
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January 2024 by Nicole Evans
Excellent service
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October 2023 by Matt2Night
Don't order online. They apparently don't know what they have in stock and won't bother to call or notify you before you come.They take your money and hold it for a week even though they deliver no product.Rude girl claiming to be assistant manager who seems as if she couldn't care less.
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October 2023 by Scott Tice
Awesome place for pets and pet lovers. Good customer service. Amazing selection of pet food and pet accessories!
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August 2023 by April Boggs
We buy lots of fish from here as our homes is slowly filling up with tanks. They carry all of the supplies for most animals. I can't help myself with these cute little bunnies. I love the variety. We also get treats for the kitty's and and food for the snake/lizzard/frog. So we are here quite a bit. Easy to navigate. Overall a good place to shop
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August 2023 by haley veals
DO NOT SUPPORT THIS BUSINESS!It is a horrible establishment that purposely neglects the animals they’re selling (i.e. hamsters, ferrets, rabbits, and guinea pigs). These poor animals are kept in tiny cages huddled in the middle of the store when the entirety of the store is HUGE! They could easily get bigger cages for them and spread them out, but it seems they care more about their inventory than the well-being of the animals they’re selling. They’re not given anything to play with, chew on, or to stimulate themselves. The animals aren’t getting properly socialized with humans, and it seems these animals are used for decoration because of the way they are so obviously disregarded by the staff.Additionally, the staff/associates there were not friendly or welcoming whatsoever. When I entered the store, I was not greeted by the several staff standing behind the counter. As I walked throughout the store, I was not offered any assistance by the staff. If I had needed any sort of assistance, I probably would’ve had to go chasing down one of their associates since they were all huddled in the corner of the business giggling and laughing. Judging by the number of 1 star reviews this establishment has regarding the behavior of the staff in the past and my experience today, management doesn’t seem to care enough to fix the clear problems they have with their incompetent staff, nor do they care enough to train them properly.Overall, I will NOT be supporting a business that doesn’t care about the well-being of their animals, nor their customers.
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August 2023 by George “GW” White
The staff is very helpful and they have a wide selection. They are a bit pricey but you get what you pay for when you need professionals that know what they're talking about.
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August 2023 by Carlos Hernandez
Great service and lots of things for your pet at good prices
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August 2023 by Brent Goettsche
Owner was great to work with. Answered any questions I had, and promptly.
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August 2023 by Haley V.
DO NOT SUPPORT THIS BUSINESS!It is a horrible establishment that purposely neglects the animals they're selling (i.e. hamsters, ferrets, rabbits, and guinea pigs). These poor animals are kept in tiny cages huddled in the middle of the store when the entirety of the store is HUGE! They could easily get bigger cages for them and spread them out, but it seems they care more about their inventory than the well-being of the animals they're selling. They're not given anything to play with, chew on, or to stimulate themselves. The animals aren't getting properly socialized with humans, and it seems these animals are used for decoration because of the way they are so obviously disregarded by the staff.Additionally, the staff/associates there were not friendly or welcoming whatsoever. When I entered the store, I was not greeted by the several staff standing behind the counter. As I walked throughout the store, I was not offered any assistance by the staff. If I had needed any sort of assistance, I probably would've had to go chasing down one of their associates since they were all huddled in the corner of the business giggling and laughing. Judging by the number of 1 star reviews this establishment has regarding the behavior of the staff in the past and my experience today, management doesn't seem to care enough to fix the clear problems they have with their incompetent staff, nor do they care enough to train them properly.Overall, I will NOT be supporting a business that doesn't care about the well-being of their animals, nor their customers.
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July 2023 by Melissa Maldonado
I use to come here all the time and lately it's just been a waste of time. The staff is unattentive and rather talk amongst themselves behind the counter than help customers. The staff would literally walk right by you and never make eye contact no matter how many times you try to flag them down.