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June 2023 by Google user
Keith went above \\u0026 beyond to make the perfect arrangement to honor my brother. I highly recommend \\u0026 will always recommend Phillips Florists. Thank you
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June 2023 by Kae Williams
Keith went above & beyond to make the perfect arrangement to honor my brother. I highly recommend & will always recommend Phillips Florists. Thank you
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March 2023 by Terri B.
I ordered flowers on Lowes Funeral home website for my nephew's funeral. I was charged $121.00, plus processing fees, delivery charges for a total of $169.00. The flowers I ordered were a large arrangement with a beautiful vase. What I got was a very small arrangement with a standard Dollar Tree clear small vase. I have posted two photos below. The 1st photo are the Flowers I purchased. The 2nd photo is what I got!!!!! Please click on each photo to see the differences.. Seriously! This is not a joke! But it most certainly is a SCAM!!!!!!These flowers came from Phillips Florist. Shame on them! This is not over! I am going to dispute these charges with my bank!!!
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February 2023 by Anthony Funderburk
Im looking forward to doing business with them for years to come ???????????
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October 2022 by Josh Busick
My wife went to eat lunch at Village Grill and was going to get flowers afterwards for her dad's grave, the owner towed her car and said she needed to move her car to go to each shop, what a scam will tell everybody in Burlington to not shop here, it sucks when people work hard and you become a victim of a targeted tow bill!!!
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January 2022 by mike mcdonough
Great location, friendly people and flowers last a long time.
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October 2021 by Jeezy Beezy
My wife went to eat lunch at Village Grill and was going to get flowers afterwards for her dad's grave, the owner towed her car and said she needed to move her car to go to each shop, what a scam will tell everybody in Burlington to not shop here, it sucks when people work hard and you become a victim of a targeted tow bill!!!
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September 2021 by Brendan A.
Had to call multiple florists in the area for a funeral spray and non had fresh flowers available. Finally was referred to Phillip. The staff immediately answered the phone. Was genuinely helpful and caring in helping me pick what to get - this was the first time I've had to order flowers and not be able to go view options in person. I ended up asking how many years Phillip had experience (I think it was 40+) and said you know what "just let him use his expertise and make something beautiful in a set set price range". He DELIVERED on that request! The spray was beautiful. I could not be more pleased. If I ever need flowers in the area again it will 100% be from Phillip. Thank you !
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April 2021 by JeffSD K
Absolutely the best customer service I have seen in a long, long time from a company. Called them late to place an order and they were able to fully accommodate us even though we missed all the deadlines. They went out of their way to make sure the arrangement was beautiful and that it arrived when we requested, on time. Being an out of state buyer, they could have easily brushed us off or sent an inferior product. (We have had that happen!!) But they didn't!! They treated us as though we were standing in their store placing the order and picking out the arrangement. I cannot strongly enough recommend this florist.By the way, they were the third florist we called. The first two would not help us. We are so glad they sent us away and we found Phillips!!!
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February 2021 by Branson Quarter Horses LLC
I paid for a premium bouquet for Valentine’s Day. The arrangement “Your still the one“ from their website had roses and a variety of flowers. All I expect is honesty. The bouquet that arrived had carnations in it instead of roses. Via website and by phone i was advised my order would be similar to the online arrangement with roses. Swapping carnations for roses is not 120.00$ worth of flowers. Very disappointed. This was a surprise to my mother for Valentine’s Day. I hope they make changes to this dishonest business, and website showcasing arrangements that arrive extremely different then website. Buyer beware !
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July 2020 by A. Walker
Excellent customer service, extremely kind and helpful!
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June 2020 by Linda McIntyre
Ordered 50th Anniversary flowers for my sister and brother-in-law on Mother’s Day Weekend when flowers were in high demand. He and his mother were concerned that they might not be able to arrange exactly what I requested.My sister was overwhelmed with the absolutely perfect, beautiful arrangement. Keith exceeded my expectations and thrilled my sister!!
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March 2020 by Jonathan Pannell
Wonderful people. Great conversation.
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December 2019 by Twyla Stinson
Very inconsiderate no compassion I guess you have to be the right color to get the right service
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August 2019 by Laura Plitt
I come from a family that owned a florist for many years & I myself am a designer. So I expect nothing but the best from the florists I use. Phillips is by far one of the TOP florists I have used in the past 2 years. My sister was thrilled with her arrangement. I can't thank the owner enough for his courtesy and professionalism. He listened to exactly what I was looking for and exceeded every expectation! I highly recommend Phillips for their top quality flowers & amazing customer service. Thank you again for making my sister's day bright & beautiful!
