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March 2024 by Megan Chandler
People were nice and worked fast. 4 stars because I don’t know how many times I told them I wanted to see if they could repair it instead of replacing it.
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March 2024 by Donna Stepp
I dropped off my vehicle to have my windshield replaced this morning. I went to pick up my Vehicle after I was called saying my Vehicle was ready. I was almost home and I noticed glass fragments were on my dashboard. I called safelite to let the know I have glass fragments on my dash board I was told to bring it back. I returned and the lady at the desk was very rule to me. She tells one of the guys from the back. He comes out and said give me your key. About five minutes later he comes into the lobby. He said I wiped down your dashboard. He wipes down my dashboard with something dusty. This is a 2022 Lincoln Corsair. My dashboard is dusty and have several scratches. I will never come back to satellite. I will be contacting my Insurance company. I am not happy with Safelite Autoglass 1424 N. Church Street Burlington, NCUnhappy CustomerUnhappy Customer
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March 2024 by philip dandridge
Exemplary and professional service! These guys are GREAT!
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March 2024 by Lisa Wagaman
Thank you to the team for getting me in so quickly . Staff and technicians were very friendly and knowledgeable.
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March 2024 by m p
Absolute scum! They will damage your vehicle and lie about it!
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February 2024 by Julie Moore
Very disappointed with this business! I had a crack in my windshield so I contacted Safelite because of all the commercials made them look so great. Wrong! 1st time I spoke with a woman who obviously didn't want to be at work that day. She was very rude and not helpful at all. She told me that I have to call my insurance company back and tell them that it had to be a full replacement not a repair because of where it was and she didn't care what I did. WOW! So I did and then called them back to schedule a full replacement appt. Got a guy this time who was at least nicer, but then he said that they couldn't schedule a time to come to my car and replace it that I would have to drop off my car and pick it up later. I explained how I couldn't do that because of work and that being my only car. Then he said the only thing he could see is drop off, so I cancelled with them. I thought they were supposed to work with you! NOT!
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February 2024 by Mike AK
Made an appointment. Fast service. Friendly people. New windshield. Very happy with my choice to go here.
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January 2024 by swamppeople87
Would not do my back window thta leaking very disappointed ?
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January 2024 by Chase Evans
Cecil came out and fixed my mom’s windshield she called me right after repairs were completed and told me about his positive attitude and passion on the job at hand. 10/10 Cecil sorry Carolyn like to take selfies.
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December 2023 by Carla Moore
John came out to my workplace to replace my windshield this morning and did an amazing job! He was very knowledgeable and efficient and made the whole process super easy and stress free.
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December 2023 by Bobby Krumhansl
Had my windshield replaced in 11/8/23. Staff replaced cracked windshield in 1 hr. Staff even vacuumed floorboard. Windshield looks great. Safelite staff did a great job with this windshield replacement.
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November 2023 by Holly Hooker
Had a small chip on my windshield fixed it in no time... I was maybe there for 30 minutes. Great service from the man that fixed it also
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October 2023 by Leanne Moore-Slack
My windshield replacement was fast, came out perfect and their customer service CAN NOT be beat. Everyone I spook with explained everything very courteous and in great detail.
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October 2023 by Savanna Schepis
Courteous, friendly, knowledgeable, and also ensure that you understand the details of the process and what may or may not occur during that process. The lobby was clean, the coffee was tasty, and they even had a desk that I could use so that I could work while I waited.
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October 2023 by Elizabeth Jenkins
They were excellent with helping me get my window replaced after a rock cracked it. They worked with my insurance company and I had no problems. Definitely worth checking out
