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November 2022 by Debra Dorsett
Good quality paint, helpful, knowledgeable sales associate, materials in stock, items on sale at 30% off. Have good experience from paint products purchased in the past.
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October 2022 by Becky Shepherd
This store gets one star because I couldn't give it a 0. There were 4 employees present yesterday while I was there for a ridiculous hour and 20 minutes. I searched the paint chip wall becoming more and more frustrated. I received help two times when I walked to the counter to ask a question and when I bought a sample can of paint they mixed for me. But at no time, did anyone come and ask if they could come help me. Nor did they ask 2 other customers searching the wall for colors in frustration. One left quietly, the other left later commenting she was going to Lowe's where she could at least get some help. I, on the other hand, went across the street for the same reason. Where they sell Benjamin Moore paint. I received the customer service and guidance there in just minutes. And purchased 2 gallons of paint that will get my painter started.
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May 2022 by Pamela Williams
I've never gone into a store where they talked me out of buying something! I went into the store on Church Road in Burlington.I wanted a small quart of Frosty White paint for touching up our walls. The gentleman working asked if our home was a new build and I answered that it was. He then told me he could only sell me a 5 gallon size in that paint; that it didn't come any other way. I couldn't understand why he couldn't make a quart of he could sell a 5 gallon. He didn't seem to want to help at all. If we paint our entire house, I will purchase our paint from a different store.Signed,Disappointed
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May 2022 by Pamela G. Williams
I've never gone into a store where they talked me out of buying something! I went into the store on Church Road in Burlington.I wanted a small quart of Frosty White paint for touching up our walls. The gentleman working asked if our home was a new build and I answered that it was. He then told me he could only sell me a 5 gallon size in that paint; that it didn't come any other way. I couldn't understand why he couldn't make a quart of he could sell a 5 gallon. He didn't seem to want to help at all. If we paint our entire house, I will purchase our paint from a different store.Signed,Disappointed
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November 2021 by Key A.
After waiting in the store for 10+ minutes, I finally left. 4 employees up front, one with the a customer. No one acknowledged that I was in the store, said "we'll be right with you". Just ignored that I was in the store. I finally left and will get my 5 gallons of paint elsewhere. Guess with the great economy and no paint on shelves, they don't need the money.
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November 2021 by Proud American
Called before hand about tinting paint. Said can match all colors. Brought my five gallon buckets said they can't match all the way but close to it. Not a problem I thought... I know have pink paint instead of red. Purple instead of blue. Such a waste of time and now I have to buy more gallon paint. Thank you for nothing
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November 2021 by Maddy LaRocco
Today I had an issue with the color there was too much pink pulling from it and I must say they worked with me until the color was perfect and no pink. I can’t thank them enough for their knowledge and expertise. I would recommend this store for anyone that needs help with getting things done!
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November 2021 by Winston Fowler
Great customer service, fantastic products, and reasonable prices.
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September 2021 by Mike Hunt
Great paint, but be aware this store has virtually no inventory, so it's difficult to plan.
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August 2021 by Penny Kaffenberger
Great store, clean, courteous, knowledgeable and very nice. Willing to help without trying to upsale you on unnecessary stuff. They are there to help you get your task done the best way possible. I truly appreciate this folks!
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August 2021 by David Maldonado
Today I went to buy a gallon of paint and a guy named Justin didn't want to sell me the paint because he said they didn't have it but I went with another person and she sold me the gallon I needed, what a terrible quality of person that named Justin if the only one work is to sell I do not see why he does not do his job well, they should not have it there.I absolutely do not recommend going with that person in that Sherwin William!!! He’s name is Justin..
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August 2021 by Barbara Daye
The assistance I received while shopping for paint was phenomenal. The staff promptly attends to their customers.
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August 2021 by Bruce Wilson
The employees are fine Sherwin-Williams just don't have no product or paint or anything anymore
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May 2021 by Mary Barletto
The staff was very knowledgeable and a pleasure to work with at the Burlington store.
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February 2021 by RENEE WILLIAMS
This was my first visit at this paint shop. Store clean and organized. Shopping for paint color and wasn't really sure on the color scheme. Female sales person came to my assistant explained how I can go see the color on my wall though the app. Very grateful and helpful. Will be returning.
