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January 2024 by Timmons Loretta
As a senior citizen it is great not having to deal with big banks anymore! Thank you Truliant!
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December 2023 by Judy Mintz
Welcoming, Friendly and Courteous staff at Truliant. They make you feel at ease because they really want to help you get what you need. ?
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December 2023 by STAN SOLOMON
WHEN I ENTERED THE DOOR TO TRULIANT, I WAS GREETED BY HERMAN AND WAS SEATED IN HIS OFFICE SPACE. THEN WE DISCUSSED MY NEEDS AND BEGAN MY MEMBERSHIP PROCESS. MET ALL MY ECPECTATIONS IN A VERY SHORT TIME.
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July 2023 by Cathy Hartley
Friendly staff. Could use another teller at counter. Usually there is a wait in line.
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March 2023 by Torriah Talley
I love the staff at Truliant. Everyone is friendly and courteous. They always acknowledge me with a smile and go out of their way to provide quality customer service...all while doing it with a smile.
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November 2022 by Jamie Achey
Everyone is so friendly and helpful. They don’t mind answering questions and they go out of their way to help. Highly appreciated.
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November 2022 by justice paint body
Very knowledgeable staff and smiling faces, always greeted by name with a smile
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November 2022 by Anne Chanas
A fine place to bank convenient, capable, friendly staff. I have been a long time satisfied customer.
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September 2022 by Robert L. Enoch
This is the best Credit Union in North Carolina.
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November 2021 by John Moore
Something is wrong with the ATM almost every time I stop at this branch.
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October 2021 by Arvin M.
AVOID THEM at all cost. Their rates are great but they will charge you for extra insurance and other costs WITHOUT LETTING YOU KNOW. I just noticed I had been charged about 10% of my loan three years ago, and now I have to pay it off. they have no sympathy or any sense of responsible customer service.
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September 2021 by Christi F. Alston
I do no live near a branch. The branch numbers only reroute you to a corporate wait line. I am still not sure how to speak to someone at an actual location. The email option only tells you to call. High rates, although my credit is stellar.
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May 2021 by Ryan Bailey
The staff helped me resolve my issues without a problem. Only complaint is that I found the staff to be pretty rude (more condescending) towards the customers. I don't go inside Truliant very often and I probably will avoid going inside even more so from now on at this location...
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April 2021 by Blake Edwards
You would think since they won’t let people come inside they would make the drive thru process much faster but no. Worst bank. Slow bankers, they talk to each other to much rather then focus on customers. Burlington location is the absolute worst
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January 2021 by Kristie Martin
Horrible service. Rude and not helpful at all only 3 locations in Alamance County can't go into 2 of them and the one on University Dr. Will not do teller transactions. This is why I am closing all my accounts with them and going to State Employees Credit Union... Been with Truliant since 1997...
