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October 2023 by Dorthia Farmer
Tina was awesome
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July 2023 by Jazzy Jay
Hello I am jazel johnson. I ordered a u-haul yesterday. I called a someone to ask about how i could get the truck i reserved if the place closes at 3 and the lady on the phone moved my location and gave me a bigger truck (no extra charge). But at this new place, it took us awhile to sign in became the site was bugging and no one was answering when i called customer service, and when we finally got in there was only 1 key….only the key to turn on the truck and not to get ON the truck was in the box. So by this time 2 hours of of trying to get in the box, trying to call someone, and driving to the place just to realize they didn’t give us both keys & our time was wasted. We went back to the gas station and the guy swore up and down he gave us both keys till i showed him it was just 1. Please call the gas station and they will hopefully confirm they only gave us one key 10-20 minutes later after trying to find it. I want a refund and to reschedule please.
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May 2023 by Molly H.
I've used them twice now and everything was expeditious, the staff was friendly, and they were fair. I will use them again when I'm in need.
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May 2023 by Autoglass Viking
Every employee I encountered was pleasant and willing to help me in any way possible. They all went far beyond there daily duties to ensure I was taken care of. Thank you for much for the reliable customer service.
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March 2023 by Avery Tree-tree-six
Good relatable people there. They made me feel at home with the couch and trash on the floor. The card reader says it takes tap to pay but it don’t work(just like my father) and they don’t let no back or shenanigans happen n keep a eye out for the fi,oh
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February 2023 by Randolph C.G. Quick-Kuhlmann II
Dobey's Uhaul are awesome. Have used them many many times
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September 2022 by Construction Estimates 4 You
Rent from them all the time, nice people.
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June 2022 by Zondra Harris
I would give them 5 stars until I got my bill!! I was charged $60 for gas!! I got gas at Exit 138 and dropped the truck off. When I called to dispute the charge, they told me " it was 1/8 of gas instead of 1/4". This is ridiculous!!! They only gave me 1/4 to began with and after driving it for 4 hrs, I could gauge how much gas to put in to get it back to the U-Haul location. Be careful and document your gas gauges.
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June 2021 by Jed Johnson
1st time here, great customer service so far and the 26 foot mother in-law ran well!
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April 2021 by Jazmin Luna
The guys here are always so nice and helpfulI've used this location 3 or 4 times and I'm always satisfied with the service
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February 2021 by Dave Schenker
Land of the lost here, stage 3 incompetence on display. I made a reservation to pick up a truck at 11 a.m. but the service associate made the pick-up for 11 p.m. This is after I asked what time they open and if I could pick up the truck any earlier, which they said I couldn't. Who would request to pick up a truck at 11 p.m.? Also, I requested a one-way reservation that was 190 miles which can be completed in 2 hrs. 45 min. They required a minimum of two days for the trip (and charged me for a full extra day), which could easily have been completed in one day, so I didn't overextend myself, pathetic nanny state nonsense!! U haul has lost all credibility in the truck rental market because they're half-witted enough to think an adult can't drive for three hours in a day.
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January 2021 by Dave S.
Land of the lost here, stage 3 incompetence on display. I made a reservation to pick up a truck at 11 a.m. but the service associate made the pick-up for 11 p.m. This is after I asked what time they open and if I could pick up the truck any earlier, which they said I couldn't. Who would request to pick up a truck at 11 p.m.? Also, I requested a one-way reservation that was 190 miles which can be completed in 2 hrs. 45 min. They required a minimum of two days for the trip (and charged me for a full extra day), which could easily have been completed in one day, so I didn't overextend myself, pathetic nanny state nonsense!! U haul has lost all credibility in the truck rental market because they're half-witted enough to think an adult can't drive for three hours in a day.
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September 2020 by Mark Stainback
Extremely overpriced. Joe's 66 and Penske is a much much better value. Our nonprofit organization was charged over $500 to have two trucks for one day to pick up food donations to feed people in need. Penske rented us two larger trucks for 3 days and we were only charged $488 including fuel and drove a lot more miles. I will never rent from U-Haul ever again
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June 2020 by Keith Johnson
There a great rental company
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June 2020 by Karenlee Kitchin
I have always rented there in the past but this time was a pain. I have always used my prepaid visa card but now they dont accept it anymore which makes no sense cause the minute they scan it the money is given to them. If it's not there the transaction wont work. It works just like a visa. Guess I wont be renting from the there anymore. They have always been very helpful in the past.