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January 2024 by Myron Johnson
Brad did a great job helping get my wife and me new devices and setting everything thing up. Thank you!!!
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January 2024 by stephanie nance
Britney was amazing to work with!
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December 2023 by Melody B.
This is two reviews in one, but they're connected... A few weeks ago, I was having trouble transferring my service over to the iPhone I purchased from the Apple Store. I'm a current Verizon customer, but am not the main person on the account. I'm on a family plan with my parents and my stepdad is the account holder. I walked in first thing in the morning and Justin was able to help me right away. My parents and I live in different states, so he sent my stepdad a link to give Justin permission to activate my new phone. It took maybe 20 minutes and I left a happy customer. Fast forward later, my parents were visiting me. My mom's iPhone was somewhat older and she was ready to upgrade. I called this Verizon store to make an appointment for my mom (because shopping for a phone can be time consuming) for the next week and Jonathan said he would take care of them. That morning Jonathan texted my mom that he was not going to make it, but that someone else (I think her name was Brittany/Britney) would be able to. I was a little nervous that he cancelled day of, but it was nice that Jonathan said he found someone to help instead. When I say Brittany/Britney, was AMAZING, I absolutely mean it. She upgraded my mom easily and even my stepdad too (who has been very stubborn about upgrading). She got them a great deal for their trade-ins and new phones. Additionally, my stepdad has been having trouble logging into his business account and upgrading our plan to unlimited. He has a Verizon consultant back where he lives, but they always said they couldn't do anything or they gave him the run around. She made this look easy. And the fact that we now have an unlimited plan, I cannot thank her enough! This Verizon store is super helpful and I highly encourage anyone to go to it.
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December 2023 by Amanda Cogley
This store/location and associates GETS. THINGS. DONE! They mean business and do what they say they’re doing! Kelly and Ryan are super patient and great to work with NWHS Staff love you!!!
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November 2023 by Cindy Jordan
Natea Burden was excellent to work with at the store. She was extremely friendly and courteous. She helped solve an issue for two hours. She was committed to helping the customer. She has excellent people skills. I will definitely use her services again!
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October 2023 by Maile Briscoe
Just left CellularSales on Huffman mill road (aka Verizon) Britny and her crew were freaking amazing!!! Not only were they patient and kind… they explained in great detail all of the new benefits with my added phone lines.This is the ONLY location I visit for this reason alone. I’ve been a customer for 6 years and I really appreciate their services.Honorary mention Ryan & Terrance.Thanks guys!!!
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October 2023 by Kimberly Love
Ryan was an amazing helper and went above and beyond my expectations. I couldn't have asked for a better experience not just with him but the whole store. Everyone was very friendly and helpful and I'm looking forward to doing more business here.
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September 2023 by james altamirano
I went in the other day to set up lines and upgrade my family phones and our experience with Brad was absolutely incredible. If I could give Brad 6 stars I would, he was very knowledgeable and engaging and was able to find us incredible deals for my entire family to upgrade their phones. Very pleased with our service and i’m very glad to have switched over to Verizon. Get Brad a raise!
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September 2023 by Lou Luigi Orlando
The service is absolutely fantastic. Ryan is so helpful. Worked out some real problems on our phones. A total pleasure.. On a scale of 5 give them 5.
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September 2023 by Keoshia Millner
I just wanna give a huge shout out to RYAN on Huffman mil rd in Burlington NC for helping me out so much with new iPhone 15 he pre-order phone and it definitely came in and I love my phone already RYAN was a big big help thank you so much Ryan you are AWESOME and the store is great with helping everyone big 5 stars
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September 2023 by Alexis McNeal
Justin is wonderful!! He was very knowledgeable about me upgrading my phone and more than willing to help. I will definitely be back to shop with Justin at the Huffman Mill location.
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September 2023 by ken Vaughn
Jonathan is always my go to Verizon wireless expert. He helps me with all of my phone purchases and always looks over my account for discounts and promotions. Ask for him if you go into this store.
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September 2023 by Nancy Coble
I came in to see Jonathan. My mom's phone was messed up and not working. Jonathan was able to fix it for us. We always enjoy coming to see him and encourage anyone else to ask for him if they come into this store! ?
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September 2023 by Tyler Lackey
Went in today to get a new phone and was by far impressed with the customer service. Brad did an excellent job making out experience smooth and easy. Will definitely be returning to the location for any of my Verizon needs.
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September 2023 by Jasmine Walker
I always receive the best service when I come here! The staff are great. Britny is amazing! She helped me in every way possible and I walked out with a brand new phone!