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February 2024 by Sandra Fox
Amanda Austin is amazing! She made this tax season so much better! Her knowledge amazes me. I know she will always take care of me and my family! She deserves a big raise!
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February 2024 by kyle ringo
Amanda and the rest of the crew at our H R block go out of their way. I wouldn't trust anyone else with our taxes.
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February 2024 by Amy Ayers
Love my tax lady Amanda. Highly recomend
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February 2024 by Lindsay Silvers
Amanda is the best! Love this business.
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May 2023 by Donald M.
H & r block in Burnsville is the worst business last year they didn't file my moving earnings had to make 3 trips to fix there mistake this yr they didn't get my health insurance information which they said they called 4 different times and text but I only got one call I made 4 special trips @40 miles per trip and they still can't file they need to get there act together or close down
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February 2023 by Deborah Harris
I get great service year after year! Great team! Amanda is always ready to help and has taken care of my family for years...and Martha is always available and very helpful too. They are the best!
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June 2022 by Snow Leopard
$300+ to prepare your taxes, and then to find out they did them wrong when you get your refund is the most amazing thing in the world! Will never go to this office again, or probably any HR Block ever again.
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May 2022 by Michael Angelo
They always do their best & friendly and have a positive attitude. Thanks!
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April 2022 by Amanda Barnett
My husband and I filed taxes in February. As of today still not received our refund. We received a letter from IRS needing information. We was told by the person that did our taxes, the office manager, not to worry about it. Emails and phone calls went unanswered and not returned. After contacting IRS ourselves, we was told that we in fact had to send the needed documents in. If we had not worried about like we was told, we would owe the IRS. We also found out that "Peace of Mind" audit protection was not included in our fee, like we was lead for it to be.This is unprofessional and down right dirty. Now we have to wait 90 days for our refund after waiting 4 months already. Money was also taken by H&R Block that we had no idea was released by the IRS until we contacted them. We will not be using them again.Emails still not responded to or phone calls returned as of yet.
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April 2022 by Owens Daddy
We will be using TurboTax in the future my spouse and I were charged $330 to file this year what a joke.
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March 2022 by Jennifer Lowery
I drive from Spruce Pine just to have my taxes done at the Burnsville office. Amazing people who are nice helpful an fast. Every one there is great!
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March 2022 by Felicia Grindstaff
Awesome and polite people walked me threw everything and got me my stimulus check.
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June 2021 by A Barnett
My husband and I filed taxes in February. As of today still not received our refund. We received a letter from IRS needing information. We was told by the person that did our taxes, the office manager, not to worry about it. Emails and phone calls went unanswered and not returned. After contacting IRS ourselves, we was told that we in fact had to send the needed documents in. If we had not worried about like we was told, we would owe the IRS. We also found out that "Peace of Mind" audit protection was not included in our fee, like we was lead for it to be.This is unprofessional and down right dirty. Now we have to wait 90 days for our refund after waiting 4 months already. Money was also taken by H&R Block that we had no idea was released by the IRS until we contacted them. We will not be using them again.Emails still not responded to or phone calls returned as of yet.
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March 2021 by K Grindstaff
The girls at H&R Block of Burnsville have been doing my taxes for several years. I used to use the credit union but if you're going to have to pay for your taxes to be done, I think it should be to a tax professional that takes the necessary education to be up to date on the tax laws especially with all of the recent changes and stimulus payments. They are always kind and they always explain everything on all of my forms in detail especially if I have questions, and they're always honest about the price and up until the past couple of years I didn't realize that the price for my return ALSO covers any letters or an audit or any issues with the IRS and also with the NC department of revenue for the life of the return. I haven't worried about my taxes at all since I started coming to H&R Block.Peace of mind isn't something you can ever have too much of and when it comes to your finances, you really do get what you pay for and those girls are worth their weight in gold.
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March 2021 by Mary Thomas
Always have been extremely helpful in answering all of my concerns. I've been with them of over 25 yrs and not once ever been let down. I want to thank everyone at h& r block in burnsville nc for everything.
