PNC Bank is highly praised for its friendly and helpful staff, with multiple reviews highlighting the excellent customer service provided by employees like Heather, Emily, Lakin, and Dokata. Customers appreciate the knowledgeable and professional assistance, especially when opening new accounts or managing banking needs. One reviewer specifically mentioned that a staff member even delayed their lunch break to help set up an account, demonstrating dedication. The bank offers benefits such as discounts for seniors over 62, and customers feel confident in the well-managed organization. Despite common staffing shortages in other businesses, PNC Bank staff are described as patient, supportive, and attentive, ensuring a positive banking experience. Overall, the bank is regarded as a welcoming and reliable place for both personal and business banking.
Great experience here! The manager was not present, but Heather went above and beyond to insure that I had funds available the day I opened my account.
December 2022
Excellent employees that are always willing to help with a smile
June 2022
I have been with this bank over 3 years, the staff is always so friendly and helpful. Dokata has helped me with all my questions and makes sure my needs are met as a customer. Friendly staff and very informal. Also misty peirce has been very helpful over the years! You guys rock!!
