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March 2024 by Matt Murphy
Very shady stuff going on here
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October 2023 by blackandgold978
These guys know their business, and they are not only accommodating, but are also willing to assist your needs if you are upgrading or buying a new phone. Very knowledgeable crew.
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July 2023 by Teresa Robinson
My husband and I switched over to Verizon from US Cellular. We got the prepaid plan just like we had with US Cellular. The folks at the Burnsville Verizon office were absolutely no help. There was an issue with porting our numbers and they wouldn't help us at all. I was given a phone number to call and was told they couldn't help me. I was told one thing over the phone and something completely different in person. If I could give a zero star review I would. What bothered me most was the attitude.
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October 2022 by Mandy Ruscin
Twice i have gone in for advice. Both times I was told I would have to upgrade my plan to get what I needed. I then called Best Buy and was told no increase was necessary. They LIED to 8ncrease their sales.
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April 2022 by Ronni Lundy
I was frustrated with my new phone which did not arrive with everything needed nor clear instructions. Aleshia at the Burnsville Verizon store was patient and very smart as she put things to rights. Her intelligence and thoughtful service are a credit to the company.
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March 2022 by Jane Reichenberg
Alberto was very patient and helpful. My husband and I are older, and sometimes we don’t understand how to problem shoot our phones. Alberto’s expertise really showed when he new exactly what to do to fix our phone. We were in and out in about 10 minutes. We’re contemplating getting a new IPad in the near future.
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March 2022 by Carrie Noechel
Alisha was very helpful and did a great job of applying a screen saver for me.
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February 2022 by Sam Stebbins
Alberto was awesome helping us with our latest upgrade to an iphone 13. He’s a 6-star rock star!! He had such patience with us as tech-challenged baby-boomers long overdue for an upgrade. Nice to have his local, friendly expertise nearby.
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January 2022 by Cathy Vearil
Very professional and helpful. They took their time and answered all our questions. Thank you
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December 2021 by Samantha Mathis
THE WORST VERIZON STORE EVER! WOULD NOT RECOMMEND ANYONE GOING HERE. DRIVE TO ASHVILLE OR WEAVERVILLE! THEY HAVE NO CLUE WHATS GOING ON AND DONT EVEN HAVE PHONES TO PURCHASE
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November 2021 by Paula Petersen
Busy at Verizon. Pleased with the outcome. Worker was efficient thank you.
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September 2021 by Jacob Daniels
Alberto is the man! Got it taken care of quickly and professionally! Would reccomend this guy for anyone who needs help with their phones and plans!
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July 2021 by Jerry Cade
Alberto was competent, helpful, friendly, and efficient. He was very helpful and even saved us some money.
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July 2021 by sean sears
Went to this store 3 times in one day. I left worse off each time than when I walked in. Travel further and go to a store that they know what they are talking about.
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June 2021 by Ruth Gross
Joe was very kind, helpful, and knowledgeable. This is the second time this year I have upgraded a phone, and I would go back again. Thanks Joe for all your help.
