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March 2024 by Bri
Literally, my heart sinks every single time I see "butner" under the tracking. I know I'll have to wait weeks before I know if I'm getting my package or not. This place is awful, how is UPS okay with this ?
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March 2024 by Efrem Tafesse
9 hours for unloading. Truckers stay away
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March 2024 by Brian Wise
My package has been sitting at this location for over ten days. This is the second time this location has done this.
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March 2024 by Raven
My package is sitting in the facility in Butner N.C. since Feb. 5. There have been no updates. I know the delivery date is expected by Feb.15, but S.C. is not that far away. This happens time and time again. Why do companies continue to use them? Ridiculous!!!!
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February 2024 by Earl Chestnut
Terrible TerribleThis place is nasty, dirty and not even worth the time .
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February 2024 by Karla Garcia
Im just working here until I find something better for me. The work environment here is unprofessional and unorganized.
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February 2024 by Gordon Freeman
Marked my package as if it has left the facility to be transferred to USPS, yet two days passed since then and the package has not been transferred. These clowns should not be in business.
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February 2024 by Brian Williams
I’ve had 3 orders sitting there for weeks. One of them was just returned to sender from there. Judging by the reviews, I guess this is par for the course.
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February 2024 by Ricky Boyd
Place deserves 0 stars
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January 2024 by Shannon Garner
WHERE IS MY PACKAGE????? ITS BEEN SITTING THERE SINCE THE 30TH OF DECEMBER ??? I PLAN ON FILING A COMPLAINT COME MONDAY. YOU PROBABLY HAVE PORCH PIRATES WORKING FOR YOU. LAME, LAME, LAME!!!
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January 2024 by Jody Putnam
Zero Stars. My package has been sitting in this location for 4 weeks. I guess it's lost or stolen by the staff. How is this location still operating?
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January 2024 by Jake Barker
Missing packages after 3 reshipments they all go missing here pretty sure they are being stolen.
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December 2023 by Queenie Johnson
DO NOT WORK FOR THIS PLACE! It’s the most unprofessional & unorganized company I have EVER worked for. On top of that, they hire 7 days a week bc they can’t keep anybody. This is bc they don’t pay you what you are promised & for 8 weeks, my paycheck wasn’t right one time. You drive there & literally will be sent home 15 minutes later. It’s not worth your time or your gas. Then, worst part of it all…The night time (3rd Shift) supervisor screams & cusses at everyone very disrespectfully, in front of other employees. She smokes marijuana in the parking lot & it’s just a big joke.
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December 2023 by Rell O
Your manager, I think his name is Michael has to be racist. I was a employee visiting to make sure I was actually supposed to come in to work on Thanksgiving since I was told two different things. I spent like 5-10 minutes inside and was " fired," for parking in the UPS AND VISITOR PARKING SPACE. I was so respectful and instantly told the guy I was leaving because they had already told me to, I was just drinking a pepsi so I couldn't do every physical action to leave at the same time. He still was LIVID. Never met the guy ever. You would've thought he knew me and we had personal beef the way he just walked up to my window as mad as he could be. He also knew nobody was in the car but me from looking in the window but was scared to just come up to the drivers side! He kept pointing at the sign saying it was for visitors/ups employees and i said okay I'm leaving but I was just really visiting for the day. I have never seen a white dude act so openly racist because he had literally NO REASON TO WALK UP TO MY CAR MAD AND YELLING. I didn't even say anything back really or argue with the guy but it's the holidays to do just do something like that with no context at all. I'm doing everything I can to get this reported and to have action taken on him for it. Hope you pass the message.
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December 2023 by Sarah Fletcher
I've had 3 packages lost here in the past MONTH! All customer service tells me is they will file a report and then nothing. No packages, and no reimbursement. I hope this facility is being investigated since we as custody have no control.
