Truist is a bank that prioritizes the health and safety of its clients and teammates by temporarily adjusting in-branch services, including offering teller services through drive-thru lanes only and conducting in-person visits by appointment only. Customers consistently praise the kindness and efficiency of the staff. Many highlight the exceptional service from team members, describing them as compassionate and friendly. Long-time clients appreciate the quick service and the professionalism of the tellers. Overall, Truist is recognized for its dedication to customer satisfaction and providing a positive banking experience.
This time just needed to make a payment. Short line moved quickly. Teller was nice and efficient. Been with this bank for fifteen years. First class.
November 2022
A big shot out to Ms. Stacy Fernandes!!! She was amazing from our initial meeting to the end. She provided amazing service and walk me through each process thoroughly. I highly recommend her to assist with all your banking needs!!!!! She’s Such A Great Representation of TRUIST!!!!
January 2021
Our closest bb&t to where we currently live, 8 years and never had a problem.
