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July 2025 by Joseph Magnani
Awesome service and helpful
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June 2025 by Willie V.
My 71-year-old husband went to our local CVS to purchase an insulin syringe—something he needs to manage his medical condition. Despite it being completely legal to purchase syringes over the counter in North Carolina, he was denied service simply because he doesn’t fill his prescriptions there.
The staff treated him in a way that made him feel profiled—like he was doing something wrong or suspicious—when in fact, he was trying to take care of his health. When we asked for an explanation, we were told it was “CVS policy.” No compassion. No common sense.
We ended up going to Walgreens instead, where he was helped without judgment. The pharmacist there even recommended ordering them online from Amazon to save money—which we did.
It’s a disgrace that a healthcare company like CVS would make someone feel ashamed for trying to manage a chronic illness. This kind of policy does more harm than good, and frankly, it’s unacceptable.
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June 2025 by JustMe\u0026MyPup
Counter person was rude, impatient, and refused to help me. Told me to call customer service.
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June 2024 by Jay David
Been trying to pick up my prescription for over a week. They are closed before I go to work during my lunch break and after work.
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May 2024 by bonnie gallant
This has been my go to store since moving to Carolina Shores and the pharmacy is efficient and well run. However, an experience with a cashier and the follow up with store manager made me feel very disheartened. I was bringing my items up to the register and both myself and another gentleman were intercepted before reaching the register and STRONGLY encouraged to use the self service register. I was embarrassed to say no, and went along with it, but ended up having difficulty processing my payment.At this point the cashier had to help me.
It left a bad taste in my mouth because there was NO LINE and if I wanted to check myself out I would have headed in that direction to begin with. What’s worse, when I followed up on their survey and expressed my concern, the store manager, Joshua Paul, send me a condescending follow up email stating “ well you could have just said NO”
and disregarded that there was no line, saying she was just trying to save me time(???).
I will continue to use the pharmacy there, but will rethink buying other items at this store. It’s really too bad as I am a frequent shopper there…..
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May 2024 by James Cornelison
Kiara is one of the nicest, helpful, patient, considerate pharmacy personnel I have have had the pleasure to deal with. More could take lessons from this young lady. Thank you Kiara
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April 2024 by Mike Colie
Always fast and curtious.
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February 2024 by Lisa
Whether it's me, my husband or our neigbors...we always get an attitude from Laurie(Lori) at the pharmacy. She is very condescending, has a bad attitude, can be very combative over simple questions and shouldn't be dealing with customers!
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February 2024 by Sam Ajaeb
Find the store itself to be very average in satisfactory. However I find the pharmacy staff to be rude and unaccommodating. Will not use the pharmacy ever again at this location.
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February 2024 by Mike Vilardi
Service is good, with exception of corporate policy of shutting down operations for 30 minutes from 1:30-2pm.I would understand if locations were only staffed by 2 or 3 individual, but with 6+ associates, staggering the lunch break for associates just wouldn’t be that hard :-(
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December 2023 by Wade Conner
Transferred my prescription to this CVS because I was passing through and needed a refill. The lady who transferred it over was wonderful, absolutely lovely, a true asset to CVS. However, the lady who ran the pickup counter this evening was VERY UNprofessional. Not ONCE but TWICE she said my prescription’s name out loud, not soft spoken or whisper, she straight up yelled what I was picking up. How can you be that senseless or careless working in a pharmacy? My personal life was literally thrown out into the open world and I felt so violated. Do NOT use this CVS if you care anything about your privacy. No matter what you take, do, or what gender you are, you deserve your privacy!!!! NEVER AGAIN!!! BYE!!!
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December 2023 by DoNotChange Ever
The problem is the pharmacy, cold indifference from the pharmacist, when asked questions about a specific medication I was admonished and told to call a doctor? Slow service, use anyone other than this specific cvs.
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November 2023 by Helen Schneider
This store has nice staff and a friendly atmosphere. It’s easy to shop here and store is well laid out and clean. Great prices on sale items !
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November 2023 by Tracey Lantz
I can find everything I need at this CVS. It is very well organized, and the staff are extremely helpful if I can't find something.
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November 2023 by Bri Heinold
Never actually open on time and their pharmacy personnel could use some re education
