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March 2024 by Corey Young
Very disappointed... Took my children here for a weekend treat. Over half the flavors were outta stock and unavailable... What a disappointment. Will go elsewhere next time.
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February 2024 by Shawn Bates
Why is it everyday I go out to get my pregnant wife a smoothie and everytime it’s a hour to two hours before closing and they are cleaning the blenders. So they can’t make them. Why are we closing down what we can make one to two hours before closing?
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January 2024 by B G
Only Baskin Robbins in the area. They say they do custom cakes. Every year for my son's birthday for the last 3 years I get some excuse why they can't do them.This years excuse "training a new cake lady".The management should just admit they don't want to do custom cakes.
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October 2023 by Rafael Vargas
Very friendly, respectful, and great service!
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August 2023 by T&T D
THE ABSOLUTE WORST EXPERIENCE EVER!!! Sounds so cliche to say if i could give 1 star I would but that is the absolute truth! The customer service or lack there of made the entire experience for my family awful the nasty attitude of the white female as soon as we came through the door was so nasty and rude, and unfriendly she lacks customer service skills completely, which is crazy because it’s her job ? the white young man was left without a choice so it seems but to serve us because she was NOT going to budge. I WILL NEVER PATRONIZE this place again. Baskin-Robbins store #355804.7:40 pm 8/5/2023.
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July 2023 by Jonathan Schmier
Hours say close at 10pm it's 9:32 and they are closed already, employees inside just looking at us other employees sitting at table with headset on talking to a group of boys and they will not answer the phone.FIRE EVERYONE!
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May 2023 by A S
This place is always out of everything. You can't go off there online menu or use doordash because you'll be called about how they're out of stock.
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April 2023 by Jessie
Ordered a cake 1 month in advance for my daughter's birthday and I was told 2 hours before her party the cake lady forgot it! Yes I got a refund and a cake for free, that wasn't enough for all my guests and my daughter was so disappointed she didn't have the cake she picked out.
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April 2023 by Jessica Seaford
Ordered a cake 1 month in advance for my daughter's birthday and I was told 2 hours before her party the cake lady forgot it! Yes I got a refund and a cake for free, that wasn't enough for all my guests and my daughter was so disappointed she didn't have the cake she picked out.
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November 2022 by Explore With Who
Very tasty husband got the choc milkshake I got frozen Coffee mine taste bettter lol
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November 2022 by Marlene Schnell
So I ordered a cake ahead of time and one of the bakers who was going to make my order quit ! So when I went to pick up my cake on my husbands birthday NOTHING was made. They offered a refund but that wasn’t an option..they offered another cake but not the flavors he liked. I had ordered some other stuff as well to complete the cake . The cake was the centerpiece of the party!!! Luckily, Miranda (another baker) was able to make a last minute cake in 2 hours !!!!! I was so so happy that she did that for me and my husband loved it! She really saved the day. Still a happy customer. I hope to work with her again. Great customer service, she worked on a last minute order and that means a lot . Thank you so much
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October 2022 by John Murphy
My wife and usually visits this location a few times a month. We stopped in tonight for an after dinner treat and encountered the worse service in many years. There were 2 people working behind the counter. There were only two people being waited on and they were also upset with the slow service. After waiting 10 minutes with no one saying I’ll be with you in a minute, we left. There was one person actually working while the other seemed worthless. We went to Dairy Queen instead.
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August 2022 by Asemi Base
Always have like 1 flavor on the menu and are constantly out of things. Same goes for the Dunkin’ Donuts part
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August 2022 by shannon martin
Ordered a SundayLiterally the 2 smallest scoops of ice cream I have ever got...and whipped cream....terrible. husband said strawberry milkshake tasted plain.
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July 2022 by Nicki Kennington
Ordered a banana split and only after the ice cream was added were we informed they had no hot fudge or caramel sauce. So we left with an $8 banana and three small scoops of ice cream. Not impressed. Customer service could be better also.
