Dollar Tree offers a mixed shopping experience. Some customers find it convenient, as it has many items they need and is close to home. However, others note that customer service can be lacking, with staff appearing disorganized and not handling items with care. On the positive side, some employees go above and beyond. For instance, one staff member helped a customer find taco seasoning, while the store manager provided excellent service by assisting with helium balloons for a birthday. Additionally, shoppers appreciate the new dollar plus areas, which feature a good selection of larger cleaning products and other items.