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December 2023 by Angalena DeSanto
I usually do my oil changes on my own but my oil filter was beyond too tight! I scheduled an appointment with the auto center and they told me to come back another day, so i did. I drove my car back to the Walmart sat there for a little bit until one of the employees drove my car into the bay. By the time they were done my car wouldnt start! They rolled it out into the parking lot and told me it was my problem! Moral of the story walmart broke my vehicle and told me to go F off! I WILL NOT GIVE WALMART ANYMORE OF MY BUSINESS FROM NOW ON!
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November 2023 by Petty Lolita
I recently visited the Walmart Auto Center and I must say, my experience was nothing short of fantastic. The standout aspect of my visit was the exceptional service provided by Mrs. Bridget. Her patience and expertise were evident from the moment I stepped in.What impressed me most was how Mrs. Bridget managed to handle multiple customers simultaneously without missing a beat. Her ability to multitask, while ensuring each customer felt attended to and valued, was truly admirable. She displayed not only profound knowledge of the services but also a remarkable dedication to customer satisfaction.The overall atmosphere at the center was welcoming and efficient, making my time there both pleasant and productive. The staff, led by Mrs. Bridget, worked seamlessly to provide quick and reliable service.Based on my experience, I wholeheartedly recommend the Walmart Auto Center to anyone in need of auto services. The combination of excellent customer service, skilled staff, and a comfortable environment makes it a top choice. A special thanks to Mrs. Bridget for making my visit so positive – she’s a real asset to the team!
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November 2023 by Google Account
PLEASE FOR THE LOVE OF ALL THAT IS GOOD ON GOD'S GREEN EARTH! CLOSE THIS AUTO CENTER! They checked us in and the app was giving us updates JUST for them to say our warranty expired and refused to do any work! YOU COULDN'T HAVE TOLD US BEFORE CHECKING IN OUR CAR AND TAKING IT IN??? 3 Hours of our precious time was wasted! 3 HOURS!!! They said we needed to rotate the tires, but refused to do. That's the least they could do for wasting our time! The staff are very unprofessional and if you do get work here done please have another experienced auto shop check behind them. NOT all WM auto centers are bad, we prefer others, but we were closer there and figured why not go there. VERY BAD CUSTOMER SERVICE! DO NOT GO HERE, LET THEM RUN OUT OF BUSINESS SO THEY HAVE TO CLOSE THIS LOCATION DUE TO NO TRAFFIC!
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November 2023 by Amber Martinez Llanes
I've been here twice for tire repairs with no issues. Recently had Garry help me. He answered the phone, didn't leave me on hold long, and I was able to get my tire fixed at 5:00 pm and out by 6:15 pm on a Wednesday.Service: Tires
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September 2023 by Laura Pearsall
After being there 30 minutes before opening time to be the first person in line. After they took my car back 30 minutes later they told me they could not complete my oil change because they did not have the filter. They told me I could get my own filter and come back and they would do the service less the cost of the filter. Second trip, after waiting 3 hours for my oil change, they did not deduct anything from the cost for the fact that I had to pay for my own filter at another store. They could not explain the charges nor could they do anything to help me. Worst experience at an auto place I will not be returning
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September 2023 by Amanda McLamb
The lady that works the desk is condescending, ignorant, and downright rude. We ended up leaving and went to a locally owned business for our tires. We paid more but worth it for good, friendly and knowledgeable customer service.
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August 2023 by T S
So rude. Put me on hold for over 10 min.. when she came back to the phone so rude and cold.. then told me I can hold until she takes care of her other 5 customers. I was only wanting price on 4 brand new tires. When she put the phone down I heard her talking to another woman and was so nice. All I was trying to do was get a price.
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August 2023 by Chase Grover
They take their sweet time just to do their job. All tire workers walking around and not actually working. Manager is confused and about anything you ever ask him. I would put 0 stars if I could.Service: Tires
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August 2023 by XoXo
TERRIBLE DO NOT COME HERE. They put my back light in INCORRECTLY, and i drove off, wasnt even gone for 5 mins out the parking lot it fell OUT AND a car ran it over. Had to spend money out of my OWN CHECK, to pay for something that i didnt CAUSE. I was originally told that all I had to do was show them the email with the cost of the light on it and they would reimburse me when I came back. (A MANAGER TOLD ME THIS) THEN once i came back to get it fixed , a DIFFERENT MANAGER TOLD ME THAT THEY NEEDED A COPY OF MY EMAIL WITH THE COST OF THE ITEM ON IT. I had to go out of my way to the library to make a copy of the email when I WAS NOT ORIGINALLY TOLD TO DO SO AND ONCE AGAIN COME OUT OF MY POCKET. The SNARKY SARCASTIC MEXICAN DUDE THAT MESSED UP MY VEHICLE NEVER APOLOGIZED. When they were fixing my car A lady came in and COMPLAINED that they did not do her tire correctly and someone told her to go back to walmart. TERRIBLEEEEEE IWILL NEVER COME BACK AND THE ATTITUDES FROM MOST OF THEM WERE HORRENDOUS.
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July 2023 by Kaye Mcneill
Absolutely horrible customer service from the receptionist. Unable to schedule appointments due to their “new software”. Referred me to online when no one is able to make an appointment with them online. I asked to speak with someone else he claimed to be the manager. I’m hoping they would train the manager prior to using a new software. Mind you I’ve called previously to set up an appointment with no problem at all.
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July 2023 by James Taylor
Wait time is extremely long due to lack of mechanics , they only had two on a Friday , which is crazy . One good note however the sales representative extremely helpful , it’s a management employee relations problem , this Walmart services thousands of customers in this area , do what you need to do and hire more folks !!!!!!Service: Tires
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July 2023 by Joe Joe
This place is one the worst one's I have ever been to. It will take you forever to get anything done.Service: Tires
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July 2023 by Halle Little
Horrible customer service from the front desk receptionist. Called ahead for a flat tire and asked how busy they were and the lady caught an attitude saying “first come first serve” and repeated herself 3x until I eventually just had to hang up. Seems like I’m not the first person to have a problem with this worker
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July 2023 by Hadley West-Parison
Typically I don’t find the Cameron Walmart as bad as other Walmarts I have been to, but the customer service in the Cameron Auto Care Center is absolutely terrible!Well, to be fair the young man working at the desk yesterday (Sunday, June 25th) tried his best to be helpful, but the woman working this morning (Monday, June 26th) was the rudest, most incompetent “salesperson” I think I have ever dealt with—anywhere.I was in need of a new tire because a screw was sticking out of mine and we’re about to leave on vacation. Thus I was stuck going to Walmart yesterday since they were the only place that was open. But I will never again make that mistake. I’ll simple wait until reputable businesses are open instead. Fortunately I was able to get my car into an actual car repair shop today, where they efficiently and courteously replaced my tire. I should have never even wasted the trip initially taking it to Walmart. And that woman working at the Auto Care Center today should never be allowed to interact with customers. I witnessed her having issues with every customer prior to me as well!Service: Tires
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April 2023 by Joe Konopski
Great shop always friendly they try to be as quick as they can while still taking pride in there work take my truck there to get oil changes n every time I needed a tire there a go to