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February 2024 by Byron Morgan
Looking for windshield wipers and stopped in to Auto zone, they looked up what I would need and installed at no extra cost!
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February 2024 by RoC DIY
See update below. I would normally give the AutoZone (Store # 4628) in Candler, NC a high rating, but not after today's (23 Dec 23) experience. I went in with the make, model, year and VIN# of the car I need parts for. I even had the OEM part #s listed. The older gray haired/gray bearded employee ("manager") looked at the list. He typed some stuff in and showed me the screen, which showed nothing. He then asked me for the AutoZone part #s. I asked him why I would have the AutoZone part #s if I came in for the AutoZone part #s and price. He showed me the screen again, which showed me nothing at all. What I was being shown on the screen was categories of parts. He pointed at the screen and said, "Look. None of your parts are showing up." He made no attempt to select sub-categories. I honestly felt like he was intentionally not helping me for whatever reason. Really odd and uncalled for. The attitude and lack of customer service was pretty immature and unprofessional. Stay away!Update: I went in the next day and spoke to another "manager" who said there were quite a few complaints against the other employee and there was nothing he could do. He told me to call one of the two phone #s listed on a sheet of paper on the window. He also informed me that he and the other employee are not managers. The store has no GSM or managers, according to him.9 Jan 24- I went from a 1 star review to a 4 star review (no 5 star because AutoZone is accountable for their employees) because I appreciate that AutoZone management (Jordan- District Manager) took an interest in righting a wrong. This is one of very few times I've seen action taken on a review. I truly appreciate it. I also appreciate the "new" store manager following up with me. Setting the example!
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November 2023 by Billy A
I love auto zone because of there huge variety of parts and accessories!!!
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October 2023 by Sean Safrit
Be sure to ask for Dan when you make a purchase! He was quick to offer help with my wife's car's battery, both with choosing the battery and installing it. Awesome service! Thanks Dan!
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October 2023 by Rick Eynon
I was in the store this past Sunday, I had lost a bearing on the road on my motorcycle trailer John the manager was able to help me get all the parts I need to get back on the road big shout out to you guys there thank you for the help I didn't even know you had trailer parts in there
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August 2023 by Steve Mckentire
Called and paid for a part. Sent an employee to go pick up the part and they refused to give it to my employee. They needed manager approval. Manager wasn’t in store. Not my first or second time dealing with a bunch of idiots. Take your business elsewhere. Rude horrible customer service
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August 2023 by James Farlow
Staff was extremely helpful and accommodating. I would recommend this location to anyone.
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July 2023 by Jack McCarson
No matter what part I need these folks are determined to find it for me even after I give up they keep looking !!
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June 2023 by Asheville Luxury Brokers – Cricket Benfer
Super nice staff, very helpful locating the proper oil, and lending be the funnel to put the oil in my X5 - if you know you know!
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May 2023 by Bucky B
Parts clerk was friendly and knowledgeable. Checked my battery and told me what I already knew, just making sure with the tester. He pulled it and installed the new one. Back on the road in no time.
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May 2023 by Marissa Cabrera
John S. at AutoZone saved my life by fixing my dead battery, he tested it, picked out a new one and installed it all in less than 30 mins!!! Thank you John!!!
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March 2023 by Dawn Lance
They couldn't fix my key fob.. just needed a battery...
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January 2023 by Aaron Raby
Eh this place seems like a hole in the wall and everything is like extra priced here dnt kno about it
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December 2022 by TakeYouWild Creative
My car battery decided to unexpectedly bite the dust today, and after a quick jump and a trip to Auto Zone, I was back on the road in 20 minutes. Thank you, John, for sharing your expertise and also for the level of detail on the install. Warm wishes!
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December 2022 by Jack
Bobby was the star of the show tonight! Excellent customer service skills. Honest and amazing! Great asset to the company! Thank you so much Bobby and Autozone!
