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January 2024 by Victoria Brendle
I recently opened a HSA with First Bank and was so impressed by their customer service. Not only did they call to make sure I received my card in the mail and was able to set it up, they also sent a card signed by many of the staff members thanking me for opening an account. Very personable and polite people to work with! Thank you First Bank of Candler team!
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July 2023 by Rey Velez
I love this bank. Everyone is so kind and helpful. True professionals. I wouldn’t change it for the world.Thanks to all.Rey Velez
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March 2023 by William Lewis
William past away recently he was my husband together 51 years.Im Edward Lewis married 8 yearslegally when nc made it legal before The Supreme Court of the US.At First Bank we wereAlways treated well if not very wellThe employees have been very cordial. Rarely you get a dud. After owning my own business for 50 years and having up to 12 employees at a time I find theirs to be exemplary .The women at the front office, left has always treated us special, my husband and I.Hope for many more years.
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March 2022 by Joseph Dukes
Predatory banking practices. Imagine signing a kid up for a premium checking account, knowing that his job is only for the Summer, keeping him on said account after direct deposits stop, and continuing to charge him $20.00 a month without even notifying him, or giving a full refund. Just go to a credit union or something.
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January 2022 by Dee B
The most courteous and professional staff. Top notch customer service!
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April 2021 by Deana Blausen
The most courteous and professional staff. Top notch customer service!
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December 2018 by Terry Shepherd
Customer service sucks at this branch will be moving account!!!
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May 2018 by N. Correll
Used to be a great bank. But, now you go to one of the newly acquired locations and get treated like a second class citizen. Go with a credit union, First Bank is just a Wells Fargo pretending to be a local bank.
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November 2017 by janice squire
I've always received great service and assistance from the folks at Asheville Savings Bank.
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June 2017 by Susan Sowell Buhner
I have had nothing but premier treatment at Asheville Savings Bank. They have gone out of their way to make me feel like a valued customer. The staff is competent and the wait is not long if you ever need to speak with a banker. Their fees are much less than the big banks, plus you get personal attention. They now have my personal and my business accounts.
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November 2016 by Manning Garrett
There is a very long story about the negative and continuous relationship Asheville Savings bank chose to have with me. I have worked with a half dozen banks both personally and professionally and I have never been treated so poorly. Long story short, because I needed banking services beyond just cashing a check or using the ATM, I was essentially kicked out of the bank. In my opinion I was treated like a criminal. I am traditionally a huge fan of regional banks and that is why I chose to bank with ASB when I moved to Asheville. If you just want to cash a paycheck or open a CD, then I am sure this bank can help you. But if you plan on using more than the bare minimum banking services then I would look elsewhere.
