-
September 2023 by Eva Trull
Iv had nothing but great service staff is mask and friendly beds are always clean. Yes sometimes I have to wait. That’s just because they’re always busy.Service: Tanning
-
May 2023 by Liz Reed
The environment has definitely changed since these guys took over. Not nearly as friendly and inviting. Also, TIME FOR MORE STAFF! Its simply that time of year. Came in this evening to three people waiting just for beds to be cleaned while the clerk was assisting with a spray tan. Then I also had to sit and wait for my bed to be cleaned. This never used to happen…Service: Tanning
-
April 2023 by K C
Awful business with abysmal customer service. They don't understand what informed consent is and just paraphrase legal documents omitting pertinent information. Then they steal your money.
-
April 2023 by Brian Edwards
These guys sent out a postcard saying they were taking all of the Tan Universe accounts over and honoring the remainder of client's packages that was remaining when tan universe closed, I called the Hendersonville road location and they told me my month's visit had run out. So they are not honoring clients who buy monthly visits. I didn't even get the postcard until my month had run out...she wouldn't offer me anything.....Do not go to this place....if they lie to begin a customer relationship...it is not going to get any better
-
April 2023 by Lauren Turner
I came from out of state and the ladies working were extremely kind and helpful. Great staff!Service: Spray tanning
-
March 2023 by Vee Tanner
People are not as friendly as they used to be. I loved coming in for the experience so didn't mind the prices. They stay on their phones and act like customers bother them.Service: Tanning
-
January 2023 by Brian Brockwell
The fact you have to wait 24 hours before tanning again makes no sense this place does not get a good rating from me for that reason
-
October 2022 by Fred Martini
Don't pay with debit card unless you want a recurring monthly charge to your card that u used to pay for a friend that didn't have cash on hand but not tell you or even let you know that was what they would do to you and of course PayPal don't gaf that you never approved anything but the one time payment so just like me you'll be sol and have to ask your friend to pay you back and tell them that they have to get an account somewhere that has a card bc they don't discount cash payments apparently
-
September 2022 by Heidi B
I love the Mystic tan that I get here. I will say I do wish they weren't so pricey, I hate how they charge for every additional add in for your spray tan even when you have a package that auto drafts monthly but you end up having to pay when you come anyways. Because let's be honest; the spray tan does not look near as good without these add ins. They help you not to be orange and for your tan to be more even. So the add-ins are a must for most people. And thats where they make their money charging for all that individually. I really wish they were just included in the package which you pay close to $89/month for unlimited sprays.
-
September 2022 by Janet Ward (SouthernBelle)
Bed 13 was a very nice bed. My 2nd time going in like 15 yrs. Only place I’ve only tanned at.
-
June 2022 by sherry gibson
Woman behind the counter said I had a great tanning complexion. I've been tanning before I look like a stick of chalk. Should've never been in anything strong. Well she didn't put me in a higher one said about 12 minutes. I said mam I am chalk like everywhere else I have been to tan at beginning will not let me stay in 5 to 7 minutes and still burn. Said something to my husband hotter bed 12 minutes. He's so burnt can't barely move. He is darker than I am. Found out I have sun poisoning from that tanning bed just saw my Dr. Will never come back. Beds weren't cleaned well my tanning bed had to be reset 3 times for Sun Poisoning. I would suggest for the first or base tan go somewhere the have experience and Clean. I did use the Acual bathroom eww. No goggles either they don't care about eye protection or I guess bring your own. Not going to be a repeat customer. You deserve to be fired or out of business...
-
May 2022 by Candace Wooten
If you need a great place to tan. Don’t look anywhere else ultra tan smoky park is The best place to go 2 of the staff member are amazing especially when you need help with something you can just tell they care about the people that come in Abby is amazing always willing to help with the tanning products and than Keri amazing that girl knows what she is talking about always helping and funny always brightens up the place every time I go she on top of everything always making sure it’s clean smells good and always willing to help and knows her tanning products always have a smile on her face just great at her job I will always recommend this place as long as they will be thereService: Tanning
-
May 2022 by Jay Webster
The new store manager Abby is very pleasant and helpful staff there is amazing I look forward to going there daily as it is my getaway the store is always clean the beds are amazing just a great experience and envy to be inService: Tanning
-
May 2022 by Kristy Keever
Great staff and tanning facilities. The new manager Abby is great. Good add to ultra tan.Service: Tanning
-
May 2022 by Laura Greene
Great place to nap for 12 mins! My favorite place to tan!
