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March 2024 by Rebecca Moore
This is absolutely the worst management and Staff at a Post office I've ever encountered I wished I could show the email from the Carrier they NEVER brought packages to House I've called and called and still no response, The Post Master will NOT tell the Carrier to bring packages to the house for delivery they say they attempted to deliver them but no where to leave them the house is a double wide 3 vehicles in driveway and a huge 10/20 Deck and steps on front and back porches The Management of The Post Office Needs to be All changed to New Post Master to the carriers people that live in this area are disabled and elderly they carrier is to bring the package to the house but not this Post Office they sit BEHIND the desk and blow smoke ? the carriers lie about delivery or throw the package in the rain and snow on the ground I ordered all of Christmas and NEVER got the PACKAGES even UPS and FedEx is handing off packages to this Post office!!! Something Needs to change and I'm letting the attorney general office know ABOUT all of this so staffing will and can change I have family members that work for other Post Office and they ALWAYS MAKE SURE THEY HAND DELIVERED THE PACKAGE TO RECIPIENT!!
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February 2024 by buffy shortt
This is by far the worst postal office I've ever encountered in my life. The refuse to deliver packages or even put them in the packages mailboxes . You have to pick up your packages from the post office where they are rude as hell to ya and have no type of communication skills or rather customer service. They do not deliver your mail when they are suppose to so example if you have informed delivery and can see you are suppose to get certain mail for the day , good damn luck ... Voicing any concerns to them is pointless cuz they could gaf less . SO far I have reached out to USPS customer service , USPS consumer complaints and WLOS . There are handicap and elderly people that I'm positive are having the worst times with these so called people . It is disappointing that even the lack in service leaks to a postal service where some peoples life line is through mail ! People have a right to receive their mail when they are suppose to ! Your holding mail and being funny with people packages . This postal office.is disgusting and every single person in their needs to be fired .
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January 2024 by Angela Fisher
Yet again, SOAKED MAIL AND PACKAGE. Just look around, it's rained all day long. It's as if they simply said to themselves "If they get the mail in the next 30 seconds, it should be fine." 2 hours later, soaked through. Gee, thanks! Sick of calling to complain. Had to call 2 days ago. Come on!
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January 2024 by George Washington
Extremely rude and frustrating. Why would you mark all the packages as available for pickup when they are in fact NOT AVAILABLE? WHAT!? The government just needs to let go of the USPS and let them fail on the free market.
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January 2024 by Charles Hayes
One star is soley to post this review. The problem at this location is the post master, this person's poor leadership trickles down to this persons staff. Creating a complete fecal show. Mail being delivered to wrong addresses consistently. The absolute REFUSAL by incredibly lazy carriers to place packages at a house door. They leave it by the roadside mailbox to be stolen... all over town. All complaints made are disregard and tossed. Whats sad ? The post master General and board of govenors knows what's going on at this location yet continues to allow their subordinate to perform at this pathetic level for years ... Again, leadership starts at the top and trickles down. The federal government should be absolutely ashamed to claim this usps location.
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October 2023 by Benjamin Ferguson
Candler post office is so bad... I already dealt with the carrier refusing to leave packages a few feet off the road on my door step at my old house. They would put them on the ground right by the road at my mailbox until I called enough times and complained. Now, at my new house in Hamrick Farms they are putting packages in lockboxes with no key in the mailbox to unlock said lockbox. Sometimes, a key has already been used and the lockbox will be unlocked with someone's package just hanging out for anyone to grab. I've called multiple times and it keeps happening. The mailboxes are at the top of the community with no lights in a very sketchy neighborhood. It's a constant issue dealing with them.
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August 2023 by Stefany Arévalo
The attention is not good at all, to start with my first shipment they returned the package, then I had to pay again to send it, and when it arrived at the destination it was incomplete. they had removed things.Bad service
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January 2023 by Jamie Sue
The mail delivery woman is absolutely horrible!!! She pays no attention to names just rd numbers. I get everyone's mail but my own over half the time. I have been waiting on a package and got an email saying it was going to be returned to sender. It has been at post office since January 12. I just got a slip and the only slip on the 17th. Told them up front they acted like it was no big deal.Was told well I don't know. Well it is a big deal. PAY ATTENTION,CARE ABOUT PEOPLE'S MAIL. IT COULD BE SOMETHING VERY IMPORTANT!!!!!
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January 2023 by Antonio Hernandez
This is not the first time i have issues with my local USPS with that been said i feel the need to put this review in hopes that whoever runs this place do a better job, as i do mine every time i get a package my mailman never wants to drive to my door yet instead just leaves this notice, so i have to do his job and pick my own packages.
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December 2022 by Igor Bivol
The guy up front needs to be replaced,maybe to put to work in the warehouse,he very aggressive I was asking him a question and he acted like a wild man
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October 2022 by Brittain Sluder
Literally the worst post office, like I've done parcel delivery and I can say with some measure if confidence that their incompetence borders on the willful. 1/10 - the 1 is because they don't lock their door during business hours
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October 2022 by Kody Plemmons
If there were negative stars I would choose that. Always an issue with packages and they take NO responsibility even when they confirm they were in the wrong. Placing packages in areas just asking to be stolen, not leaving notices when a package isn't left. I could go on and on...Save yourself the hassle and try not to do business with them.
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August 2022 by Michala Watson
I've exhausted EVERY resource before deciding that at this point, their mail delivery people must go thru packages & decide which packages they want to keep for themselves & claim "Oh but we guarantee it was placed in your mailbox!" No. It most definitely was not. I checked the mail 3x a day since the day it was supposed to be delivered, I checked tracking (where it said it was handed to this post office to be delivered & no tracking update or delivery was ever done), I checked at the post office multiple times within the last few days, & then today they say "Oh it was definitely put in your mailbox" & "I guess just get ahold of Amazon and have them help" because apparently they can just be like "you know what, I'm keeping this package, let's lie to the person who bought it!"At this point, I would heavily suggest to avoid this place like the flippin' plague and get a ups box anywhere but here. These people are liars and thieves.
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September 2021 by Isha
Clean location. friendly staff. The lady who helped me answered all my questions. I was in and out quickly. Will return for any of my mailing needs.
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July 2021 by Chris Osborne
They say they can't access my mail box but I have been getting packages for years. Now all the sudden they can access it. Why is that?
