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November 2023 by Ken Higgins
Quality work, affordability and “they care”! No reason to go to the BMW dealer, when the team at Empire will exceed your expectations!
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October 2023 by Ciara Jones
Super efficient and kind. He explained everything in detail. Honestly was able to almost diagnose my issue without having looked at it. Couldn’t have been more pleased- highly recommend!
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October 2023 by sassy soup
John has been so helpful. Highly recommend this spot. I'm from out of town, driving to Asheville from Charlotte for a weekend trip and my engine light was flashing. I called this morning at 9 am and John had us come in, ordered the parts, and is helping us get this resolved same day! His vigilance with getting this fixed is extremely appreciated!
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October 2023 by Gina Milovich
Really goes above and beyond to work with you. I really appreciate the knowledge not only John has but also his employee. Devan was so helpful and all around awesome. Definitely the only Shop I will take my car to. Thank you
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October 2023 by Complete Building Solutions
The knowledge and detail was outstanding. John and Devan both showed great respect and skill I know that I can drive away with peace of mind that everything I needed was taken care of. Without breaking the bank. Thank you both!
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September 2023 by Doug R.
John is an owner-operator who takes his business seriously. He has been at this location since 2012 and specializes in BMW service. But he can do a great job on any vehicle. He and his staff have always done great work for my family and business vehicles. I would recommend that you give him a try. I am confident that he will not disappoint and that you will continue to use him for services large and small.
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August 2023 by Matt O.
John is great to deal with. Highly recommend having your BMW serviced or repaired here.
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July 2023 by Anita Lee
Did an excellent job on fixing my blown engine. Upfront about price and time line. Fixed and fixed right.Service: Engine repair
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April 2023 by Jenny Bennett
I met John, the owner, after my car suddenly lost power on the interstate. He ran a diagnostic and took the car for a short test drive and was able to explain the seriousness of the issue very quickly and gave me great advice on my options and what to say to the dealership. He was very professional throughout and I would not hesitate to recommend him. Ultimately I am getting a new engine in my vehicle under warranty, just as John said it would most likely need.
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April 2023 by The Capatina
What a great experience! I took my BMW to replace my front brake pads, and I am very pleased with the service, the knowledge and the work John did! This is definitely the shop I will use for all my BMW needs.
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April 2023 by Topher Stephens
My car was running badly on my way back from Asheville. I came in at the very end of the work day and the owner was still kind enough to run a diagnostic on my car and tell me the parts I needed to fix it myself. He didn’t even charge me! Very much appreciate this kindness and generosity which is increasingly rare these days!
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April 2023 by Noah Mencia
John is honest and helps customers by giving them the best advice to fix their cars and not overspend. Recommended
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January 2023 by Prathap Gangineni
Excellent service, Replaced rear brake pads on my BMW here, although they had 3 weeks of wait time on any appointments, they were nice to help me as I was stranded on the way back to ohio. John is truly specified in BMW cars.
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November 2022 by Luke Dollar
My Z4 started acting crazy. Being from out of town had no idea where to go. John was amazing and got me on the road right away. Wish he he was in Georgia. He is knowledgeable and honest. Can't get any better than that.
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October 2022 by William Irby
OUTSTANDING!!! would be the simplest way to describe the service and experience. John was very straight forward, honest and reasonable. What I originally thought was a transfer case issue effecting my BMW X5 50i turned out to be a wheel size issue that John was able to determine. His knowledge and keen attention to detail saved me thousands of $ and an immense amount of frustration. If you have a BMW with any issue, I would HIGHLY RECOMMEND you make this your first stop if you want an honest thorough diagnosis and a reasonable price to address the issue. THANKS again John!Services: Auto tire replacement
