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January 2025 by EpicDad Scott
Friendly, fair and honest.
Been going for years now.
Always for oil, tires, inspections and tire rotations!
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August 2024 by David Bishop
This is not the staff's fault-they are great. This seems to be a management problem-
I spent almost 3 hours in the waiting room for "The Works" service. I was quoted 45 minutes to an hour when I came in. The difference in the efficiency of the operation has slowed down considerably since Crossroads bought Ken Wilson and it is not owned by the Wilson family anymore. They do offer appointments at Quick Lane now. But 3 hours for a simple oil change, inspection and tire rotation is a bit excessive I think.
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June 2024 by Bonnie Hester
Made an appointment. They kept the appointment. Great service. Very nice staff. I was out the door in about an hour. I am a loyal customer for as long as I have my Ford Ranger!
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May 2024 by Amanda West
We had the dust bin fall during a road trip and they provided quick service within minutes!
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May 2024 by Adam Edmonds
Slowest and unorganized oil change I’ve ever attempted. Technicians walking around on phones and killing time. Waited 2 hours was 3rd in line and didn’t even get an oil change. Had vehicles that came in an hour after mine ahead of mine for some reason. Technician had to be hung over he couldnt even get my truck positioned on the lift correctly after 5 attempts, eventually told them to stop and give me my vehicle.
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April 2024 by Mia Waymer
Tire pressure light came on when returning from out of town. Employee was able to check pressure and give me a recommendation even though they were super busy. Great customer service goes a long way no matter what's going on at your business.
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February 2024 by Teresa Lexow
Kimberly did an excellent job.
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September 2023 by Tim Clark
Excellent job. I went on Saturday for an oil change and was told to come on by the girl that was working. I think her name was Kim. She had a great attitude and got me in and out really quick. She was really nice. It was around 12:00 and they close at one. Thanks to her she got it done.Services: Tires
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August 2023 by Jack Chapman
Worst service experience EVER. Caught them lying saying they inflated my tires, rotated my tires, and checked my fluid levels. (None of which they did). Service rep literrally yelled and cussed at me when I confronted them about it after feeling like a fool getting caught in front of everyone in the waiting area with me. Went in for "The Works" which include oil change, brake inspection, fluid top off, tire pressure check and tire rotation. Got there at 12:30 for a 1pm appt expecting to wait. Didn't leave until after 3:30pm. GM had to come apologize for reps behavior and language with a "he's not usually like this" and refunded my money, but didn't seem to care. He also didn't address the misses on the service side, only the behavior in response to catching them! Do NOT bring your car here! They cannot be trusted! Not only will they like to your face, but they will cuss and yell in your face if you have a problem with it!PS Don't let them change your air filters! Not only will they upcharge you on the price of the filters, but they will ALSO charge you $42.50 for "installation" on top of the price of the filters ($10 for engine and $32.50 for cabin). They don't tell you this until it's too late! This whole place is a ripoff garage!Services: Air & cabin filter replacement
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June 2023 by Duan Bush
We were heading home to Chattanooga Tn. On a Sunday night nothing was open so we had to get a hotel. The very next morning we went to Quicklane Tire & Auto they discovered a cracked rim and fix it enough to make it home at no charge…..Thank you all so much for your helpService: Tires
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December 2022 by Stanley Branch
Used to be a great place for service. Now, it doesn't matter if you are first in line for the day or not. If you are not first through the door, service will begin 45 minutes to an hour after unlocking the door at 8. No longer quick or easy.Services: Oil change
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September 2022 by Danny Boy
Great place, they take care of ya
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August 2022 by Hunter Hodge
Longest oil change of my life. They explained they were short staffed so I understood... Until I was the only left in the waiting room for another hour! I get it, it's a Saturday and we got lives. But it struck my nerves that 3 employees are having a pizza party while my truck is in the air and I've been waiting patiently to get this oil change and go on about my day. If you want a oil change in Canton, Roger's fast lube on 110 is the place to go.Service: Oil change
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July 2022 by Phil Gibbs
Nice place to do business, but they are very busy some waiting time
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July 2022 by American USA
Great Staff, only place in the area I trust.
