Velocity Truck Centers - Asheville is highly regarded for its quality service, friendly staff, and efficient operations. Customers appreciate the helpful and courteous team, which ensures repairs and services are completed promptly. The dealership offers a wide range of semi truck parts, Detroit Diesel parts, and has a state-of-the-art commercial truck body shop and paint booth for repairs and upgrades. Many customers have had positive experiences with the service department, noting their accommodating and friendly approach, along with quick turnaround times, especially for urgent repairs. The parts department is praised for having items in stock and offering competitive prices, making it a reliable source for parts for various vehicles, including motorhomes. Customers also highlight the honesty and transparency of the staff, with some experiencing costs lower than initial estimates and receiving attentive care. The dealership’s facilities, such as a comfortable drivers’ lounge with laundry, cable TV, and cozy chairs, contribute to a positive customer experience. While some mention issues with aftermarket parts affecting warranty coverage, overall, clients are very satisfied with the quality of service and professionalism. The dealership’s commitment to customer satisfaction and quick service makes it a preferred choice for fleet operators and individual vehicle owners alike, establishing Velocity Truck Centers - Asheville as a trusted and efficient heavy-duty truck dealer in North Carolina.
Had a busted radiator and they got me in immediately and had me rolling
December 2025
Just an outstanding customer service. Guys did fantastic job getting my truck in and out in just few hours. Great mechanic. Their service manager went above and beyond his responsibilities. I will gladly recommend this place .
December 2025
Knowledgeable parts dept got what I needed and was on my way.
