Velocity Truck Centers - Asheville is highly regarded for its quality service, friendly staff, and efficient operations. Customers appreciate the helpful and courteous team, which ensures repairs and services are completed promptly. The dealership offers a wide range of semi truck parts, Detroit Diesel parts, and has a state-of-the-art commercial truck body shop and paint booth for repairs and upgrades. Many customers have had positive experiences with the service department, noting their accommodating and friendly approach, along with quick turnaround times, especially for urgent repairs. The parts department is praised for having items in stock and offering competitive prices, making it a reliable source for parts for various vehicles, including motorhomes. Customers also highlight the honesty and transparency of the staff, with some experiencing costs lower than initial estimates and receiving attentive care. The dealership’s facilities, such as a comfortable drivers’ lounge with laundry, cable TV, and cozy chairs, contribute to a positive customer experience. While some mention issues with aftermarket parts affecting warranty coverage, overall, clients are very satisfied with the quality of service and professionalism. The dealership’s commitment to customer satisfaction and quick service makes it a preferred choice for fleet operators and individual vehicle owners alike, establishing Velocity Truck Centers - Asheville as a trusted and efficient heavy-duty truck dealer in North Carolina.
Don’t let the smaller size of this place fool you. Really decent people here, knowledgeable and nice, kept me informed throughout. Got towed in for an electrical issue. Had it diagnosed and done by the end of the business day. Much appreciated!
July 2026
Great shop. We were in and out in less than a day with a blown Radiator. Thanks so much fellahs for taking such great care of us. Showers and laundry were an unexpected bonus.
April 2026
This is the best Freightliner dealer is southeast. Will be back.
