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September 2023 by Mike Moore
I never thought I would get an account with BOA but I did partly due to it’s proximity;over the past two years I’ve become a huge fan of this bank and the staff at this branch. They have been extremely helpful to me and they are always very NICE, which carries a lot of weight. On a side note BOA is a great bank for dealing with a personal checking account being hacked, they are extremely fast to reimburse! They made an otherwise painful ordeal not so bad ,nothing bouncing etc . Brick and mortar banking may be obsolete, but prepare to be treated with courtesy and respect by the tellers and managers
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July 2023 by Tidal Wave
Closes at 4, even on Friday. One teller only, and forget getting them to do other banking things, i.e. notary, credit ref. etc..
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November 2022 by Kris Cassell
Doesn't have normal banking hours. The works there are rude and seem to be bothered by any firm of effort they have to put into anything. Will not ever be using this bank
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July 2022 by Curtis Harris
Thieves . Constant customer service violations, and a general lack of care.
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March 2022 by Michelle Nguyen
Donna was such an amazing agent! My mom and I were clueless but she quickly came to aid us and helped from start to finished. We couldn’t be happier leaving after receiving her help.
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April 2021 by Titus Thompson
Use to bank there a long time ago. Very pleased. Customer service was impeckable.
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February 2021 by Thomas Frost
Hey BOA Management, get real, 1600? I, like most of us, WORK and can not get to you before you CLOSE!
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November 2020 by Brian Onofrio
Jesse and Brandy always give exemplary customer service
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September 2020 by Frances Shotwell
Personable and helpful staff. I recommend!
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March 2020 by Chelsea Paul
God forbid you have to call them. Not one competent person there.
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March 2020 by Justin Donaton
Nice folks but very slow, long lines, dated building.
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March 2020 by Ian Stamper
Bank of America is a joke and the teller in Carolina beach has got to be the worst one ever and every time I've been to their in Carolina beach different tellers they are the most ridiculous people that's all I have to say
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January 2020 by Alexandra Matthews
Really!? You close at 4pm?? Why not just close all the branches since you seem to be forcing us to use online banking anyway ♀️
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October 2018 by Don Martin
Worst Bank of America anywhere. Particularly the manager. I was down in Carolina Beach after the Hurricane and all I got from them was attitude. Do yourself a favor and go to a different branch or better still change banks entirely.
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September 2017 by Robert Brezler
I should have given a lower rate for never having enough tellers on Thursday & Friday afternoons. They did away with the drive through which I think adds volume inside that is not staffed right. Also they never seem to have a any new bills. They give out bills that should have been destroyed years ago. Tellers are good though
