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March 2024 by Susan Smith
Room was immaculate. Wonderful view. Comfortable beds. Working elevator. The unreliable internet connection is the only reason for the four stars instead of five.
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March 2024 by Mike M
So the people at the front desk were fine. The rooms and elevator was fine. I did have a few beefs though....not the fault of front desk staff.Rooms and beds were nice. The tiki bar was not open. The outdoor pool was not open...well we partly selected this hotel due to also having an indoor pool. It is very important with kids and possible weather. Come to find out the Renovations in the Northern building makes the indoor pool not available. We were very much let down about this.The agrevating thing is NOTHING is posted on their website about this or even the north tower reno! Also we booked about a month beforehand it wasn't there then and isn't there now.Also they are working on the pier and the crew parked the heavy machinery as well and wood piece right in front of the only beach access (some you can't see in this pic laying by the bucket) making it borderline not safe! Come-On a little common sense please. If they are doing this every evening something needs to be said to them. See pictures!! These combined items left a bad taste in my mouth and the score is hit for sure. I dont know if it was due to offseason but shouldnt matter if I visit at Chrimstmas March, or July...still a guest. Also a separate moveable luggage holder in the room would have helped.Please note info on the website about the pool and/or renovation would have much improved all of this to set expectations. I've stayed elsewhere that lists dates for renovation and impact to guests. Your guests expect more. **I would be hesitant to come back again due to lack of transparency. I took off two stars due to these issues.**
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March 2024 by Sasha Rodriguez White
Roaches in my 2nd floor room!!! Running across the floor AND in our BED. We had barely been checked in for 3 hours and we were so SHOCKED because the room was sooo beautiful, "appeared clean", balcony w/ great view, etc- like honestly we almost ignored the first bug sighting. BUT after seeing a roach run across our BED we were disgusted and checked out immediately!! We were left looking for a hotel with vacancy for hours..I appreciate the hotel for being understanding of our urgency to check out, and the customer service was excellent like they didn't show offense or negativity towards the bug situation. However, all the positives do NOT outweigh---- ROACHES.Throughout my 30-odd years traveling, I have NEVER seen BUGS in a hotel/motel/resort/cruise stateroom/extended stay. Worst case scenario for my birthday weekend......... Like literally one of my biggest fears.Simply shocked, disgusted, and we will never return.
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January 2024 by Dominique Carr
The staff was great! Great service and polite. I got nauseated during my stay, someone else was smoking marijuana in the building and smell was coming through the bathroom vent had to leave the door most of the evening. Overall a good stayRooms: King was good but more could have been done as far as cleaningWalkability: Easy walk and access to the beach, and nearby restaurants.
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January 2024 by Daniela Alvarez
Absolutely wonderful stay at this hotel! Staff were amazing and super friendly, surrounding areas of the hotel were clean & the view was to die for! Such a great deal, will recommend to anyone in search of a stay at the beach!
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December 2023 by Emma Russell
While enjoying Christmas why not do it at the beach ?
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November 2023 by Rebecca Wyant
The hotel is older but has been kept up and updated. The staff were helpful and the room was clean when we arrived. The location is good and the on-site restaurant and bar are a plus. The beds are comfortable. The elevator went to 5 regardless of what number you pressed. After the doors open on 5, it would go to whatever number you had pressed. Not a huge deal, but slightly inconvenient.I booked this hotel because the indoor pool looked nice and I have two kids. The ocean is cold so the indoor pool was a main amenity we were looking for in a hotel.When we tried to use the pool we found out it is closed due to renovations on the building where it is housed. That detail was not listed on the website. Front desk staff stated that it is listed as closed on the website, but I searched after we checked out and still could not find it. Another guest at the front desk said she couldn’t find that stated on the website either. If it is there, it is not easily seen. We would have stayed elsewhere if that had been stated beforehand.Because of that I did not rate the hotel higher. Before you book, call and ask about any amenities that are important to you and make sure they are open. The renovation is supposed to be complete by Easter of 2024. If the indoor pool doesn’t matter to you, then it’s a good place to stay.
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November 2023 by Christy Mitchell
Husband and I did a quick getaway for our 30th wedding anniversary. This place was perfect, located right on the beach and near restaurants and local attractions.We will definitely be back !Staff was friendly and helpful at check-in.Large room with oceanfront view with balcony.Walkability: Location is near the ⛱️ beach and local restaurants.
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October 2023 by Justin Bazzle
Great place to stay. I recently stayed here on a business trip. At night, I left the balcony door open and just listened to the waves. The Tiki Bar connected to the hotel was peaceful and the prices were comparable 5o everything else around.
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October 2023 by Leena Fitzpatrick
Did a solo vacation and i couldnt have picked a better place to stay. The office was so accommodating and friendly. The room was so beautiful and peace full. The option of outdoor pool and indoor pool was so nice especially on the cloudy rainy day. Love this place and definitely coming back. 10 stars.
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September 2023 by Read O.
The floors needed vacuming.There was sand in the bathroom.One of the pillow cases didn't look washed.The commode was not cleaned. (Don't ask me how I know.)
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September 2023 by Danelle S
An older but updated hotel right on the beach. Nice restaurant and tiki bar. Pool is refreshing. Quiet place, had a balcony room with such a great view. Definitely would stay again. Staff very helpful.
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September 2023 by Carolina N
Good location, walk to the beach. No worrying about finding or paying extra for parking. Clean room. Kitchenette should have ? utensils. Would prefer no carpets in rooms. Met some nice people. Would definitely return.Nearby activities: 20 minute walk to amusement park
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September 2023 by Kelley Johnson
I was happy with our stay as a whole. Beautiful view of the ocean when i woke up. Blackout curtains so i could sleep. The TV controls were weird to figure out as I'm not used to cable TV and no option to sign into any streaming services. The room was clean when I arrived but sand was quickly a problem ?. Avoid the elevator in the summer it's a sauna you don't want.
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September 2023 by C W
Fair experience. Hotel is run down and not updated. Not the worst but not near worth 250 per night. It was clean but extremely dated. Would not book again. Should be called the rusty nail...rust in many places.. lamps in room...swimming area etc. Just needs a little tlc.