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December 2023 by Christopher J. Howell
A wonderful veterinary office. The staff here work very hard to make your experience personalized and remember you by name. They treat your pets like royalty and go the extra mile to ensure they are getting the best care. I would absolutely recommend this place for the treatment of your pets.
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October 2023 by Kris Cassell
Great service and staff! It took me 2 years to find a good vet, and I am so glad we found Pleasure Island Animal Hospital!
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September 2023 by Tia Murphy
- [ ] If you like important documentation to be lost and appalling customer service come to Pleasure Island! They will lose your animals records and lie about doing so. I heard mixed reviews about this clown house and followed through anyways because it’s close to my house. I just moved and could not wait to get my children situated with their new Vet! Paula ( bless her heart) put me on hold for 10 minute and hung up the phone on me. I called back and she was anything but nice. She claimed that it’s “lunch time” and they’re understaffed. I said she didn’t need to defend herself when her tone was SNIPPY. Terrible. Next, I was told my documents were lost in the sauce. A few seconds later after being put on hold they said it was a miscommunication and that they have everything ready and set to go! Phewph! THEY ASSURED ME THEY HAD EVERYTHING THEY NEEDED. I didn’t make copies of these documents because were supposed to trust an “establishment”, right? Shame on me. My appointment was set for tomorrow for both of my animals. Today I get a call, and Paula cleared her throat before echoing the words “there was a staff change and we lost your records.” I am thoroughly repulsed. She said she would call whoever to retrieve them. Oh Paula, you’re so thoughtful. (Insert sarcasm) I don’t know how it could’ve gotten to this but I am disgusted by this individuals behavior and the utter lack of professionalism. I took off time from work to take my kittens in. The only one suffering now are my babies and my wallet for making me miss work for your shenanigans. Thank you for nothing and welcome to Wilmington I guess!
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August 2023 by Briana Smith
Dr. Morden and Jessica have been such an amazing care team for my animals. Recently, one of my cats has been having urinary complications. They have been so diligent and compassionate towards me and my baby during his treatment. Also- shoutout to the front desk ladies who always have a smiling face when I walk in! Thank you :)
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June 2023 by Shanna Hudson
Everything about our visit was wonderful. We fully appreciate the kindness, compassion, and honesty from all of the staff.
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May 2023 by Anne Eavener
Wonderful staff!! Friendly and Polite. They'll work with you if you're having $ issues.. They care about their patients?
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May 2023 by Sean O'Rourke
Dr. Ked Cottrell is the best, and the entire staff are awesome!
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March 2023 by Fátima Charlton
Very disappointed with this Animal Hospital! They declined to accept my cat as a patient. They gave a lame explanation… something about my cat translated he is being old. He’s 16, that is, 80 in human age).SO! I took my cat to The Sound Veterinarian Animal Hospital (a little far for me, from Carolina Beach) but I wanted the BEST care for my cat. At Sound Veterinarian Animal Hospital, he was treated with respect, love and care. Cat was SO relaxed and comfortable,had so much attention, he looked like he felt he was in a spa!The Pleasure Island Animal Hospital leaves a lot to be desired as a humane or caring pet clinic. Seems like an attitude of, “This animal has so many issues…let’s just TURN DOWN him”
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March 2023 by Skipdee56
Prompt service. Everyone is friendly. Vet and assistants quite competent. They obviously love their work.
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February 2023 by Jessica Kasunic
I totally trust them with the health care of my two dogs.They took great care of my sweet girl after finding a tumour on her. 4 months later, and she has recovered great from surgery. No complications. Thank you.
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November 2022 by corey garsh
Knowledgeable, kind, and compassionate. I am a long term customer and recommend PIAH to anyone that asks.
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November 2022 by Sharon Kendrick
They appreciate their customers and don't do unnecessary test!
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September 2022 by William Connor
Very friendly and helpful staff.We had to bring one of our dogs in just before closing and they didn't blink an eye just got Marlin in and treated!
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August 2022 by Brenda Flournoy
Great people, very understanding! As well as being great with my dogs!!
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July 2022 by Valerie R
Absolutely fantastic!! We visited with our Frenchie who hurt his foot while on vacation and they were great. We couldn't be happier that they fit him in on short notice and took such good care of him. We visit CB every year with our dog and never needed a vet. Wouldn't go anywhere else in the future. We feel better knowing there's a great vet on the island.
