Back Alley Bikes is an independent, worker-owned bicycle shop located in Carrboro, NC, known for its exceptional bike repair services and community-focused approach. Since opening in 2007, the shop has built a reputation for its commitment to fixing all makes and models of bicycles, often going above and beyond for customers. Reviewers frequently praise the shop's friendly staff, who are knowledgeable and attentive to individual needs. Customers have expressed appreciation for the outstanding service received during repairs, such as fixing older bikes that hold sentimental value, with many noting the high quality of work and reasonable costs.
Back Alley Bikes also offers a selection of bicycles from brands like Kona, Giant, Ibis, FBM, and Fit, along with a variety of parts and accessories. Customers have enjoyed their experiences purchasing new bikes, highlighting the thorough guidance provided during the buying process. The welcoming atmosphere, combined with the shop's ability to accommodate various requests and provide expert advice, makes Back Alley Bikes a preferred choice for both repairs and new purchases. With a strong community spirit and a passion for cycling, the shop continues to earn loyal customers who recommend it to friends and family.
Brought in my Santa Cruz in for a list of brake/drivetrain related work and hub service. Very happy with the bike I got back. Highly recommend.
August 2026
Received helpful and friendly service from Tamara, she presented me with multiple options for the products I was looking for and provided expert guidance. Made me glad to support a local business rather than ordering online.
July 2026
Came here because the seat on my bike broke off, and they fixed it really quickly. Everyone was super nice and helpful, and the whole process was easy. Really appreciate how fast they got it done. I’ll definitely come back if I ever need another repair. Would definitely recommend!
