“My deposits, check cashing, inquiries handled, courtesy and friendliness of all of the staff.... couldn't ask for more. Katherine and B.J. and their dedicated coworkers are the best.”
“Superb in all aspects. For starters you’ve got the Schwab platform, a platform that’s the best out there. Way beyond just trading, you can do performance analysis, analyze your holdings, and so much more.But it’s the people that really make the difference. After 5 years at this Schwab branch they have always — I mean always — been terrific. That doesn’t just mean being professionally polite but also highly knowledgeable and quick to respond.For example, I recently had several questions on a problematic investment situation (dealing with exchange funds) that didn’t even involve Schwab. My Schwab Financial Consultant (Chris Elmore) could have easily — and legitimately— brushed off my questions as a waste of his time. But he didn’t. He quickly got back to me with exact answers to my questions. Those answers have made a material difference to the situation I was facing.I felt compelled to write this after seeing some reviews on this Schwab branch that weren’t 5 stars.”
“Recently, I had a great experience and pleasure opening an account at this branch. Every employee was pleasant and courteous. Ms Tarasov was extremely efficient and helpful. Mr Campanelli was a pleasure to deal with and helpful. The Carrboro Branch epitomizes PNC's motto: We are here to help.”