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January 2024 by Audrey Eisenstein
My favorite store! Spectacular selection of clothing, accessories, jewelry and gifts. Helpful sales staff.
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November 2023 by J B.
Lovely gifts - I got a whimsical snow globe and a beautiful pendant with the word "possibility." Sadly the whimsy and hope of possibility were soon marred by the PREDATORY TOWING practices of BARNES TOWING at Carr Mill Mall. I thought my car was stolen - I shopped at Carr Mill, made one brief walk across the street to another shop and came back to no car. Well, my car was held hostage by the tow company for this apparent infraction of walking across the street and I could only retrieve it after paying $360 dollars (including a $100 fine for using a debit card instead of cash!). I had to take an uber over 20 min away to find the car.
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October 2023 by No No
I have been shopping at Sophia’s since I was in my 20s, and now I’m in my 40s. Every piece of clothing and jewelry I have bought here have stood the test of time. It’s my favorite boutique. I feel so lucky that they are in my neighborhood. The owner and staff are so knowledgeable, and helpful. If you need an eye to help you shop, they provide service that is hard to come by these days. Love, love, love them.
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July 2023 by Ni Lo
all of the other negative comments are right, this place is not worth spending your money at. I’ve had many rude experiences at this place and still spent money there unfortunately.
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May 2023 by Susan
I love shopping here. They have a wonderful shoe boutique, a lovely jewelry selection, as well as fabulous selection of clothing. Some of their brands are Nic & Zoe, Wearables, Salaam, Liverpool and many more. Some clothing is made in the U.S.! There's always 2 or 3 employees there who are friendly and helpful. I especially appreciate their honest opinion when I try on clothing. Thank you Sophia's!
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May 2023 by Amy
I can't remember the last time I had such a bad experience in a store. My daughter and I were ignored by every associate. We stood in line at the register and when it was our turn the sales lady walked away without looking at us. She decided she needed to help her associate ring up a very small number of purchases for someone else. As soon as I put my things down to walk out, because I was not spending my money there, she came back and offered to assist another customer. I guess my daughter and I weren't good enough for them. I'll never come back.
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May 2023 by Brie Noble
This used to be one of my favorite places to shop in Carmill mall. Now I will never be supporting this business or any of the other businesses owned by Chrystina. I tried to apply for a job here, I came in to ask for an interview (after being told I should by an employee, Delia) and was completely brushed off three different times. They led me on to believe I had a chance of getting this job. And then proceeded to judge me based off my clothing (not even during an interview, just my own streetwear clothing).The staff is very judgmental and unkind and said horrible things about my attire.(behind my back) It is not a queer friendly space. It is the most exclusive conservative store that I have ever been to. And for reference I was wearing jeans and a tank top… do not go here !!!!!
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May 2023 by Cam Noble
My little sister tried to apply to work here. My friends and family had been long time customers and Delia told me to have my sister come in for interview. One of the workers (Delia) came up to me whilst I was at my own place of work and said very rude things about my little sister’s appearance to me. Do not shop here, it’s a very conservative and judgmental space. Never coming here again.
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May 2023 by Emma Daugherty
The owners of this store are judgemental of their customers, and extremely unprofessional when it comes to communicating with potential staff. I have never experienced such bigotry from an employer, it’s disgusting to see someone’s personal beliefs forced onto other people. If you’re queer or lgbtq+ i would not shop here.
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March 2023 by Marie B.
Grazie mille, Delia, for once more sharing your vibe divine and awesome advice. Your patience and artistic sensibilities add to the joy of shopping at Sofia's, and I am ever grateful for all.... Will carry my thanks as I walk along the Appia Antica. Abbi cura di te.
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March 2023 by Christine Sibona
Such a wonderful shop of beautifully curated items with excellent, thoughtful customer service. You must shop here!
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December 2022 by Melissa Ann Howell Schier
Exotic gorgeous clothing fun Bath & Body items and a great selection of beautiful jewelry and cards. On the top end of my budget. A very pretty store love the building with the wood floors. A unique experience
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October 2022 by V W
My husband and I stopped by after lunch to do some Christmas shopping. I quickly found several clothing items I wanted to purchase, however, what stopped me was the sales attendant on the floor who refused to even say hello to us. She spoke to everyone except us. At one point, I was shopping five feet away from her and she was just standing there staring at me. We were the only customers shopping the clothing section at that time, and we couldn't even get a "Hello" or, "May I help you find something?" She was just leaning up against a 2-way staring at us. My husband even picked up on it. We both felt uncomfortable, like we weren't wanted there. Maybe, it was because we were dressed in our athletic gear? Who knows? It was like we were profiled, which is a bummer because we came in ready to spend over $1k. We gladly spent it somewhere else.
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July 2021 by Lisa Mendes
I've never come across a snootier bunch of salespeople in my life. Gosh, you might think they were in a fancy mall or something, but Carr Mill Mall? LOL!!! Please!
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July 2021 by 24lorraineS
When in this area, this is certainly a place to visit if you are interested in really nice ladies fashions. There are attractive, very casual clothes as well as accessories and shoes. The styles are very classy - not over the top but very wearable. The staff is very pleasant and helpful. There are very nice rooms to try on your selections. It is a very positive shopping experience.
