Companies pick Aetna because it is cheap - you get what you pay for. Highest denial rates in the business and negligible customer service keep it so.
February 2026
It is a tragedy that the State of NC switched to this company: Outrageous co pays, lack of doctors, and no telemedicine anymore, That is just a sample.
October 2025
@Aetna, having trouble getting my 3-year-old son seen by a nephrologist despite a scheduled consultation over a month ago. No guidance or follow-up. Also being charged unexpected fees without explanation. Can you please help? #Aetna #Healthcare