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October 2023 by Courtney LaKay
WORST experience. I’ve gone to this studio for years. I drive 90 minutes each way for my appointments. The last (and final) time I got a full set, added extra lashes, and gave the master tech a $40 tip. Hours after my appointment, my eyes were blood red, watering nonstop, swollen, and burning. I paid hundreds of dollars for this service because I had a very important event to attend. I couldn’t attend because of this situation. I had to spend money on medical eye treatment, lay on my back for hours with a warm compress covering my eyes, and lost money on my reservations because I couldn’t leave my home in that condition. Naturally I called the studio, but they ignored my concerns. After speaking with the receptionist, a staffer, AND a manager (three separate calls), plus two emails….they blew me off! The manager said she couldn’t see my account - even though the other two employees could - then said she would have ANOTHER employee call me. This was after I sent her photos of my burning, bloodshot, swollen eyes. The fourth (made up) person never called me. Amazing Lash Studio has forever lost a longtime customer. DO NOT GO HERE!!!!!Service: Eyelash extensions
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October 2023 by elaine johnson
Looking for an AmAzInG interaction?! Where the CUSTOMER EXPERIENCE is a PRIORITY of the ENTIRE team?! Then book your appointment at Amazing Lash Studio Waverly Place.Looking for a MASTER of Master Stylist?!Who knows the craft, and explains in detail the after care instruction?!Karah! Karah! Karah!
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October 2023 by Kyleigh Toomey
I love my lash tech Sydney! She always does a great job, she’s so thorough and she always makes me feel really comfortable.Service: Eyelash extensions
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September 2023 by Lindsey Bullen
I wasn't sure what to expect, but both the stylist (Kaylin) and customer.care rep helped guide me through selecting the best service for me (lash extensions vs.lift). For a busy, active.mom, I chose the lift and couldn't be happier!! Love the natural looking curl. Will definitely be coming back!Service: Lash lift
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September 2023 by Kelli Meyer
My first time having lashes done. Beyond pleased with how they turned out. Karah walked me through each step. Made me feel so relaxed i almost fell asleep.
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August 2023 by Tangela Nixon
The staff at the Waverly Place location are the best! I am always greeted promptly with a smile and my lashes look amazing every time! Each stylist I’ve seen has done a great job and I never leave disappointed!
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July 2023 by Zina Romero
I need a location Morgan Lash Studio is excellent. Her expertise with Lash retention is impeccable. She is the only lash technician that I will go to. She is kind, sweet, compassionate, and really cares about the care of your lashes during your session. She always makes sure I am comfortable during my session and wants the best results for me every time. I want to thank Morgan so much for putting her clients needs and expectations first.
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July 2023 by Asli
I wanted a subtle & natural look on my lashes, unfortunately got very dramatic long lashes. It didn’t turn out how I imagined. I should have shown a reference picture. The lady who did my eyelashes was really friendly and nice, though.Service: Eyelash extensions
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April 2023 by Kaitlin
Very disappointed with my lash lift. It didn’t last a week. It’s unfortunate that I spent over $100 on this service not to even last the 4-6 weeks. On top of that some of my lashes are falling out. The front desk staff and technician were very friendly but I will not be back.Service: Lash lift
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April 2023 by Fabiola
Amazing Lash Studio in Cary at Waverly place is amazing place to get your lash extensions. They are professional and welcoming. I love Kayla Traub's work and I highly recommend her. I have been getting my eyelashes done by her for 5 yrs. I love how Kayla Traub does my eyelashes. Thank you!!!! Kayla Traub. ?Service: Eyelash extensions
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April 2023 by Savanna Marra
I have been getting lash extensions consistently for ~5 years now. For the last year or so I have been scheduling with Gabby exclusively. I have had many different lash consultants at a few different Amazing Lash Studio locations. Gabby is by FAR the best! She is thorough, particular about the quality of her work, and so nice. She always remembers that I tear up a bit sometimes (my eyes are just naturally very watery) and takes extra time to prevent my lashes getting wet. She even came up with a plan of how to use the under eye patch and tape to help prevent my lashes from getting wet and it worked so well. I highly recommend going to Gabby specifically!!!! The quality of her work far exceeds anyone else!!! She is the Jedi master of lashes!!!!!!Service: Eyelash extensions
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March 2023 by Heidi Allen
Your lack of customer service and support is laughable at this point. Texts messages is what we have come to? Puuuleaase. ? Edit: I got a call from the hideous “manager” to be hung up on. What a disgrace for a company! ?? They treat their employees like garbage and i’m SICK OF IT!
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March 2023 by Evelyn Dreyer
Loved getting my lashes done by Gabriella! She is fast and they have lasted over two weeks now
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March 2023 by amber pilbean
Went and got my lashes done for my baby shower and upcoming maternity photo shoot. Tech didn't advise how to clean my lashes and not even a week into having them a lot have fallen out on 1 side and some on the other. When I contacted the company they offered me a 50% discount on a fill in but I had to book my appointment within a couple days otherwise they wouldn't be able to do anything. I feel like this is not acceptable since I have not even had them a week. I've never had my lashes done before and don't I will ever go back to get them done again.
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February 2023 by Sofia D.
Diondra was an amazing lash technician!! This was my first time getting my lashes done and she had done them perfectly. The process was pain free and very relaxing. She is super friendly and skilled. Ask for Diondra on your next visit!
