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March 2024 by Maurice M.
Go to any other Best Buy, workers dont assist for anything, random guy helped me with my router after waiting for like 1hour 20 min...If I can give negative stars I would... Crap customer service
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February 2024 by J Stinson
There's bad customer service and then there's service from this Best Buy which is beyond terrible. Everyone is going thru the motions, unfriendly, chit chatting with each other during transactions. It's mind-blowing how sad things are here.
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February 2024 by Kevin Davis
The store was clean and organized and their were plenty of associates on duty. The only problem is that according to those associates, they haven't fully restocked since Christmas. So they basically walk around, answering every question. "We don't have it right now, but we can order it for you." I could've done that in my PJs, bud.
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January 2024 by faith o
Best location around here
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January 2024 by Big D Don
I brought a washer and dryer from best buy and installed it wrong.... water was all over my floor.... no good unacceptable
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January 2024 by Vic Overton
Super-friendly staff. Store is well-stocked. There had everything we needed!
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January 2024 by William Deason
Thier staff need to be more educated about what they sell tried to buy a charging station for .my wife's phone they said it was te right one it wasn't took it back exchanged it for another one they said would work it did not work either
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January 2024 by Ds彡 Scavenger
Goodbye
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January 2024 by Tonya Wilkerson
Everyone was so helpful in assisting with my returns and locating a replacement.
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January 2024 by Ken Presting
No Questions Asked returns make safe to buy it to try it.
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January 2024 by Linda Dao
I was here after visiting a Best Buy in Raleigh. I have been looking for a specific monitor but no one is around to answer questions. The store in Raleigh had a very attentive staff. Very disappointed here.
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January 2024 by Jon McFarland
I was looking for a sound bar and specifically looking at open box items to save some money. Even though it was clear they were pretty short staffed, Noah offered assistance a few different times while bouncing around to different customers and when I finally took him up on the offer he was great at looking for the items and providing the best experience possible. He's the epitome of a stellar retail worker.
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January 2024 by Stacy Davis
Purchased online. We went to the store to pick it up. It was the day before Christmas, so it was a mad house there. So many people coming out of the store I thought everyone was looting at first. We parked and had them bring it to the car. Surprisingly, it took only 5 mins. The person was polite and made sure it was our order, it took less than 30 seconds. Everything was there and we was outtie!
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January 2024 by Frank Troublefield
Love it!!!!!
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January 2024 by Judy Kell
Samsung Louis was such an enormous help today. It really was like a miracle. He was able to help me with my Samsung Z Fold 4. He is an awesome rep for Samsung. Thank you so much!!!
