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March 2024 by Gerald Hampton
I've been coming to this vape shop for a little over 3 years. It's a very excellent well-maintained plenty of options to choose from. The staff are very helpful here. Very knowledgeable and will work with you in bargaining. Sometimes the return process is a little skewed if you ask me but otherwise it's a good store with plenty of tobacco products, smoking products, and accessories that your average smoker may or may not need. They also carry plenty of other products for different types of smokers and users that can sometimes be a little questionable. But otherwise it's a very good store, always clean. There is no public bathroom. There is parking nearby in the shopping complex. This place is honestly the best to get your cigarettes from because it's cheaper than going to the gas station. They do not carry chewing tobacco though, so if that's what you're looking for, your best bet is just go to the gas station.
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December 2023 by thenamejenny
First review did not go through- ignore any reviews talking about a not so great woman bc I don't believe that person even works here- I asked. This establishment has a VERY DEDICATED HARD WORKING dude who provides excellent customer service (managing multiple customers at the same time/builds report with customers/efficient/knowledgeable/patient/calm temperament/kind/knows the products sold) and he works weekdays MOSTLY I believe. The owner is super kind and knowledgeable as well and obviously knows how to manage a store and his staff.Items are priced well here and are high quality. There usually are not smoke shops that have deals on CAKE BRAND CBD VAPES. They have everything whether you smoke tobacco or CBD. And you can find any pipe here too (like I found a sphere hash pipe) but BE WARNED quality customer service does not mean "supports illegal stuff" so if you get a pipe like that it better not be for illegal smoking bc your ID info is given to police bc smoking m*th or other (idk the weird stuff?) Isn't associated w anything cool so don't mess up their business ok? it's following the law AND supporting counter culture at the same time that makes Cloud Heaven especially professional.More about products- I can be a lofty shopper and everything in the store I wanted costs me less than $60.I work in the area and this is my go to shop now for my tobacco and gifts for my strange pals :)
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September 2023 by Jeffrey Richardson
They lied to me about their product …. I went in and purchased thca product and it was delta 9 product in the thca jars
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July 2023 by deana snider
So was going to shop by Food Lion. They were not helpful at all. Went to Cloud Heaven, professional and friendly
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June 2023 by Travis Green
Tom made my day , he helped me find everything I was looking for and made it fun while I was there . I’ll definitely be coming back
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November 2022 by Catherine Potter
Only went twice, never again. First I was charged $16 for the item I bought, the second time I was there, there was a different employee working and I was charged $22 for the exact same item. Both prices are absolutely ridiculous upcharges compared to shopping online.Scummy place, I recommend Vapor Max instead.
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April 2022 by Greg Drobny
I would avoid this place, its a rip off, go to Reedy Creek down the road, prices are 20 to 30% less. Flying monkey preroll is $14 here only $10 dollars there. I'll never go back here
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April 2022 by Bennie Locklear
I really enjoy this shop. Every visit I have been treated with beyond well☺️
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March 2022 by Timothy Columbia
Good store lots of product. Allie's always helpful and I tend to come when she's working because of that. Honestly she deserves a raise for all of the rude customers I've seen in there.
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March 2022 by Emily K.
Alli has been extremely helpful every time I've gone in. She's got helpful little signs everywhere and always points me in the right direction! Huge variety of products to choose from and has everything you need!
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February 2022 by Savannah Drews
I used to love coming here and go out of my way to buy from this shop. However, there is this one lady who works there now who is just SO RUDE. She always seems mad that someone is there trying to purchase something and makes me feel rushed and uncomfortable. If you walk in and see an older heavy set lady at the counter, get ready to feel like you are the biggest inconvenience of her whole day. I found a new store because of this one lady, she is that rude and shouldn't be working there.
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January 2022 by Eric sparks
The 1 star is purely for the one lady that works there. Rude, unhelpful and disrespectful. Everyone else is usually amazing.
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November 2021 by Michelle G
Great place. Friendly staff.
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November 2021 by Mark Burchard
#1 Important Fact: This place is open until **11PM** on **Sunday** nights. And you won't have any trouble finding it. The wattage of the storefront lighting would be more appropriate for Times Square. (I posted a pretty decent wide angle shot of the blazing storefront in the reviewer photos section). I've only been here once, seeking ejuice.. They have a few shelves of it, mostly mid to mid-upper quality stuff at decent prices. They also appear to have a pretty big selection of wicks, other I didn't have time to peruse them for specifics. The other 80% of the store is, shall we say, packed with shiny glass tubes and other devices and 10,000 kinds of CBD. The clerk on duty was very chill and friendly and helpful, despite the fact that I showed up five minutes before closing. I'm giving them a provisional 5 star rating because they really were there for me when the E juice stock was down to a few drips. I'll revise this review after I've check them out a few more times let's see if they still on can live up to the rating
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November 2021 by Alexis medina
Love this tobacco shop, they always have what I need! Great variety, great customer service, and great prices! I never go anywhere else