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April 2024 by Layla
Good ice cream birthday cake
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February 2024 by kris
Today I ate ice cream here, brownie is not fresh, I only go there for fresh brownie mixed ice cream, every time it was good, not sure what’s happening with this store, feel like telling my opinion. The USP of Coldstone is fresh brownie always, though it’s high priced, always quality respected, now missing quality.
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November 2023 by Kumar Kirti
love cold stone and this location has kid friendly playground
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November 2023 by John Lawler
Delicious ice cream and mix ins. Lots of different options to make and good recommendations on different ice creams to mix. Nice staff. A little pricey but honestly got way more ice cream than needed. Love the location!! Nice green area to sit in.
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November 2023 by Gillian Holt
The ice cream is good, as most Cold Stone locations. However, this last Saturday night, Oct. 27th, with a line of at least 12 to 14 people stretching to the door, a lady came in and she went straight to the counter, passed everyone, and started talking with the lady working behind the counter - they obviously knew each other and the lady behind the counter was talking and laughing with her then started putting an order together for the one who just skipped in line in front of everyone. Very rude. The person who came in and skipped the line should have been made to wait like everyone else. Won't be back.
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September 2023 by Ari Elle
Disappointed, gave into my ice cream craving at 9:56pm and all three girls just stared at me saying they already started closing. I clarified that the closing time is 10pm. No effect. Me and some other lady that wandered in, had to leave. At least they locked the door behind us so no other potential customers would be let down.
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September 2023 by Keith K.
Very very slow. They fulfill online orders first, and you'll sit in a line for forever.
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August 2023 by Lindsey K
Really love Cold Stone for their strawberry milkshakes!This is definitely my favorite ice cream shop. Always friendly and sweet crew. Sometimes they take a few extra min and move kinda slow but it's usually pretty good experience here.
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August 2023 by Moh Ha
Clean and nice people here. Icecream is always good but strawberry smoothy made both my 5 years old kid and my wife sick.
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July 2023 by Prashant Jaiswal
This location of coldstone just puts bad experience to ppl who like it. They put very little of every that needa to go into the ice cream and did not put any effort in properly mixing it. Coldstone should look into this
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July 2023 by dimpi sravani
I hated the cake! Tall, dark, and delicious, it was my all-time favorite cake, but this store ruined it for me. I spoke to the store manager for about 30 minutes, explaining why it was bad and even shared pictures over the phone. Afterward, I had to wait for hours to connect to customer service. Instead of being polite and helpful, the store manager was sarcastic, providing horrendous customer service. I wasted both my money and the cake, resulting in no customer satisfaction. I'm never coming here again.
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June 2023 by Daniel Honrine
Ice cream was good but service is seriously slow.
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May 2023 by Karthikeyan Palanisamy
Super slow. There are just 5-6 persons in front me and to serve them it took more than 30 mins.. Not sure why it took so much time.. Everything is super slow.. I had to wait for 30 mins to know that they don't have Venila.. what kind of ice cream shop is this!
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April 2023 by Eldridge Thornton
Every employee was touching everything with the same gloves. Not changing when touching register, pens, credit cards which all carry germs.
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April 2023 by Jax P.
Waited in line for about 45 minutes. Got to the front of the line and figured out why the wait was so long. A bunch of teenagers moving as slow as possible, gossiping about prom and other things, and showing each other texts while I watched my ice cream melting/dripping in the counter. Decent ice cream but atrocious customer service! Better ice cream elsewhere like Andia's or Handel's. Dint waster your time.