-
March 2025 by Dona Mathew
I am sticking to this pharmacy only because this is the nearest one where my baby’s medicine is available. But the service is terrible. No syringe or stopper or a measuring cup provided with this antibiotics(medicine syrup bottle). Even though we conveyed the difficulty for not having these to get medicine from the bottle, every month when we get this medicine, we are having the same experience.
-
January 2025 by Zhi Zhang
My dr sent prescription to this cvs at noon. It just a normal sleep aid medicine in every pharmacy. I got text notice saying the pick up time is 4 pm, taking 4 hours to prepare this tab. However, when I went there at 4:30, nothing was ready. They told me to wait for 15 minutes. I still have to wait. What kind of service. I prefer to use the one in Harris teeters crossing road.
-
November 2024 by Rhonda Thompson
When I arrived to pick up a prescription that I had received a text from the pharmacy earlier about, I was told that they were out of the antibiotic. They said they would call the Target in Beaver Creek to get it transferred. They did not. When I arrived at the Target in Beaver Creek - the technician said they do this all the time. I asked - do they lie? She replied yes - the Green Level pharmacy tells people they are going to call and transfer their prescriptions to another CVS when they are out of stock but they never do.
-
October 2024 by David Lapadula
Great pharmacy staff! Sometimes out of specific drugs - but just ask them to check other nearby CVS, most of the time they find something and you just have to drive a bit further to get your meds same day.
-
September 2024 by Meduri Madhava Krishna
Pharmacy staff - absolutely fine and friendly. But the front store is not so friendly. I just had a bad experience with a staffer here. I had many in the past many months ago, but I thought they have improved. I am clearly seeing this consistently here.
If CVS cares this feedback , I would like to be contacted by someone who cares on my experience today!
Obviously, A decade+ of my care-plus membership needs review from my side!
-
June 2024 by Ruth Bowen
Always an awesome experience at this store.
-
May 2024 by Vishnuvardhan Adulla
Staff is knowledgeable and responded timely.
-
April 2024 by Jenkins Ruban
Asked Pharmacy Staff for a medication refill. They said check with Walgreens...Does Pharmacy has responsibility to fill prescriptions or atleast tell the patient whether other cvs pharmacy has the medicine? I was willing to travel atleast 50 miles to pick up the prescription. Their reasoning for not refilling the medicines is they are under-staffed. How are we responsible if pharmacy is under-staffed? They sit in middle of Cary. We expect better from CVS management.
-
April 2024 by Bob Vaudo
I had an important prescription to pick up and showed up to the outside pharmacy window by 10 minutes before closing. Annoying yes but the prescription was important and I could not get there any earlier. I pulled up to the window by four minutes before closing and they had closed. I do feel like a pharmacy has some level of extra responsibility to stay open till closing and especially not close early . I would rate myself a two Star for showing up so late, but that does not excuse CVS for closing early when there were clearly pharmacy staff in the pharmacy.
-
April 2024 by Rach N
Older lady working at pharmacy was rude, I asked to fill my spouse's rx and she huffed stating she had to go to another computer to do that. I was the only one in line at the time. I said nevermind as it was such an "inconvenience" apparently to do her job. I still wanted to check out as I was already there. She told me that I could pay for my items at the front (when I had medicine/cold items to purchase, nothing else). I said ok and took my items. She had the nerve to say thank you there's 3 more people behind you now like I'm not a paying customer just like them. My child said she was really rude, as we walked away. Sad when a child picks up on an adult's bad behavior. Avoid this pharmacy.
-
March 2024 by Gabbi Goncharow
Michael who was working at the pharmacy was friendly even though the inside pharmacy was busy.
-
March 2024 by i. tully
The pharmacist made me feel small and insignificant when she wouldn’t take 3 minutes to call a coupon company to potentially save me $100. Instead she said I could come back later in the day…today I drove 2 hours (only CVS in the whole Triangle who had my wife’s critical medication) and paid $550 for 30 days of meds.
-
March 2024 by Naveed Afroz
Unable to reach anyone at the pharmacy even after it states that I’m being connected to the pharmacy. The line just goes silent. Tried a few times. Read other reviews and maybe I shouldn’t have transferred my prescriptions from the other CVS.
-
February 2024 by Monami Basu
Awful customer service /time management !
My husband had a vaccine appointment for 5. We waited in queue to check in for vaccine at the counter. There was someone before us, who. They attended to that gentleman for about 25 minutes and then refused to come back to us, even though we were waiting in line. I finally called out and told them we are trying to check in for vaccine appointment at 5:45. The lady had the audacity to say, we are very late for the appointment , while had been waiting there for the last 45 minutes !
-
February 2024 by Gang Liu
Horrible experience ever. The clerk just want to close the shop by 8pm but not to try help the patients. No commitment to the work and very rude to the customer
