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April 2024 by Rakesh Thota
Amazing customer service. Reva Sutton is awesome to work with and is highly knowledgeable. Thanks Reva for all your help.
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April 2024 by Radhika Sivva
Smooth and efficient account opening process by branch manager Reva Sutton. She is very friendly and knowledgeable, guiding me through each step with clarity. Appreciated the convenience and professionalism. Highly recommend this bank...
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January 2024 by Stevie West
Ashley Perry is phenomenal and her customer service is top-notch. She was so pleasant to work with from start to finish. Ashley made sure to understand our needs and communicate our options with clarity. The execution of our loan was done in such a timely manner, and was such a trouble-free process. Highly recommend reaching out to her for all of your banking needs. She will see to it you are taken care of start to finish!
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November 2023 by John Long
I would like to call readers attention to Valerie Quinn, customer representative at Fidelity bank at 100 W Chatham in Cary. Valerie provides personal attention to customers concerns in a very friendly, accurate, and helpful manner in quick time. You to will be impressed!
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September 2023 by Bridgette Burks
Personal and Business level this is by far the best bank! Been doing business with them and the FV branch for 26 years.
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April 2023 by MICHAEL DEPETRILLO
Wonderful experience with the folks here in Cary. I'd like to publicly acknowledge the personal attention provided to both myself and my family by Ms Reva Sutton-She obviously takes pride in what she does and ensures a positive conclusion. Our experience is a reminder of how relationships are made and maintained in an ever increasingly generic business landscape. Highly recommended.
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February 2023 by Kristy Cook
I LOVE Fidelity. For decades I was with Wells Fargo and when I started my business I switched to Fidelity after realizing the personalized banking service folks used to get in the old days was still available at this great bank. I especially love working with Ashley Perry and Valerie Quinn who always go above and beyond for me. Switching banks is a big deal and I cannot imagine ever leaving Fidelity and going back to a big bank like Wells Fargo. 100% make the switch - you won't regret it.
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February 2023 by James Simpson
I just started a small business. From the time I opened an account with this bank I knew I was in great hands. Working with Jill and Valerie at the Chatham Street Branch in Cary has been a breeze. They are kind, customer focused, and extremely responsive. I highly recommend working with Fidelity Bank NC, and if you're in the Cary NC area, the Cary branch on Chatham Street is excellent! Fantastic group!
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February 2023 by Chandra Quaye
I have maintained business and personal accounts with Fidelity for over 7 years. The customer service is outstanding. The staff actually seem to like the company and their work, which is rare. In addition to being kind personable folks, the staff at Fidelity are about their business and get things done for customers swiftly. This has made the difference for me on multiple important business transactions that might have tanked if I didn't have such a great bank!
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February 2023 by Adam Kane
Valerie Quinn is amazing, as is the staff at the Cary branch of Fidelity. They always take care of all of my business needs with a very personal touch that is lost sometimes in the business banking world.No matter the size of your business, if you are looking for a business account I would highly recommend them. They will take care of you.
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February 2023 by Stephanie C.
I have been to many Fidelity branches throughout the triangle, and while they are beautiful and friendly places, this one is by far my favorite. I drive from Raleigh (passing a few other branches) to come to this one specifically when I need help. Our company uses a business advantage account with Fidelity, and sometimes it can be a bit complicated (to me, haha). When I come here the employees always do whatever is needed to solve any issues, and they do it with a good attitude! I highly recommend coming to the Chatham St. branch for any of your banking needs!!! Special shoutout to Kelley Maulin, who went the extra mile and took the time to help me during a particularly busy day, even though what I needed help with was not part of her job. Thank you Kelley!!!!
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February 2023 by Ling Ralston1
It is not a wise choice for office workers to open an account in this bank. The bank is closed on Saturdays and Sundays. This means that if you plan to handle some account matters, you must come during working hours. In addition, New Year's Day has passed and is still closed. Third, there are fees for depositing paychecks.
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February 2023 by Mark Thompson
Great Service. We have been banking with Fidelity for over 10 years. Kris Bissette and Valerie Quinn have taken great care of us .
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November 2022 by jovan sijan
The worst banking team I have ever worked with throughout my 30 year carrier. I am a loan broker and I am not posting this on behalf of the clients who had, in my opinion, wasted two months of their time trusting the team at this branch, among others Scott Rothenberg and the team he is reporting to, located at 186 Williamson RoadMooresville, NC 28117.People, stay away from this branch.
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September 2022 by Barbara Mulkey
Just opened new accounts at Fidelity in Cary and was helped by Valerie Quinn. She was wonderful! Friendly and efficient! I look forward to this new banking relationship!
