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February 2024 by Albert Haines
Pharmacist over rides surgeon to make medical decisions not knowing patients whole history, current medical needs, or status. This is then worest behavior I have even seen. At best, Pharmacist see only a small corners of the global pictures nessecary in the medical arts needed for health recovery and treatment.
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October 2023 by madelynn menke
Great communication, the cheapest prices in town for prescriptions, and quick refills. By far one of the fastest pharmacies I've experienced.
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January 2023 by Tina Tresko
Script was sent before 9am. Wait time is several hours for a simple script. Unbelievable.
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November 2021 by Dr S.
Love this location. They have the best staff! The store is very well kept & organized! My favorite cashier is Dior!! She has the most brightest smile! Even takes the time to place frozen item with frozen etc.. You guys here always make me feel welcomed.
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November 2021 by Robin T.
This is the second time the pharmacist has actually hung up on me after being told they were provided with wrong insurance information, which they were not or just not even attempting to order medication when the script is dropped off instead of waiting unit someone comes in to pick it. She has said in no uncertain words she could "care less if I transfer my scripts elsewhere because I am not happy with her service" and hangs the phone up. We were there to pick the script up at 5:40. It was not available and could not be processed. At 5:45 there is a VM stating it is now ready. I have never been treated so rudely by a pharmacist. As a customer and a prescriber, this kind of behavior should not be tolerated no matter what the situation. In this case, the medication is $1500.00. My doctor did a PA and text me the approval from 2-days ago. Tonight she says we provided her with the wrong insurance or not updated insurance information which anyone knows can be proven to be 100% false. First, I had meds filled with my current insurance, and 2.) she would need the correct insurance to even know a PA was needed. 3.) she filled this RX last month. I have her VM. I am shocked that you let this kind of behavior be tolerated. Most people who are picking up medicine are sick and to be yelled at and not allowed to speak when someone is well is bad enough, but to know she is allowed to treat customers who are sick this way is unbelievable.
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October 2021 by Yael A.
Pleasantly surprised by this Harris Teeter tucked in a shopping complex across the street from the Cary Whole Foods. There are some specialty products here (nori, bok choy, decent tahini) you would also find it at Whole Foods or HMart as well as normal grocery stuff. They don't have White Oak Pastures meat or pastured eggs, but they did have some organic chicken options (Farmer's Focus, Mary's Air Chilled). Even with the VIC card, I find the prices here quite high for everything. Staff was nice though and the store was clean.
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April 2021 by Leslie Holland
I've had no issues. :-)
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January 2021 by Scratch C.
I've tried to pick online orders from here twice. The first time I waited 35 minutes before someone finally brought the pre-ordered groceries out. I get hone and they weren't even mine. The second time I went and waited 30 minutes before anyone even acknowledged that I was there. Then after the third person came out to ask my name and order I just gave up and cancelled it. This is by far the worst online delivery service around. I can't imagine it being worse and still having business.
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January 2021 by Joya S.
This Harris Teeter location is always well stocked and has better produce than other Harris teeter locations. But since the pandemic I have had the following experience many times in the store. A customer(s) will be marching around the store without a mask, and when I ask the manager to do something I always get the same answer. "We already asked him to wear a mask, and he refused. Company policy is that we cannot ask him to leave or take further action." I asked why they don't ask the maskless shoppers to leave, and the manager always says they aren't allowed. This is the current Harris teeter policy.
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December 2020 by Ashley S
Always very friendly and helpful! They are very quick and I never have to wait long to pick up my prescriptions.
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September 2020 by Margaret Minuth
I have been in an eternal loop on the phone for 10+ minutes trying to speak to someone at the pharmacy. I press the number, wait, and 30 seconds later, I'm bumped back in the circle. This is unprofessional and not the way to handle a pharmacy.
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December 2019 by Dijano M.
Epic Fail Teeter. Went to get groceries and the store looked like a hurricane was coming. At least 1/2 the shelves were empty. Many items not available. I asked for a couple things that the dept folks checked on but no luck. Told the manager when I left and he said Sorry but was not really very sorry, acted like he really did not care and seemed a little peeved that I had bothered him to tell him the obvious. On top of the convoluted eVic program, I am pretty well shopping at Harris Teeter in Crescent Commons. And that is a shame because I live less than 1/2 mile away. Guess I will drive to get what I need before I return there.
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November 2019 by Angela H.
So I stumbled upon the hot breakfast bar one morning and every since I have been hooked. I love shopping here because of the amazing deals, and I love pizza mondays, but I never knew they had breakfast that starts at 630am, this is a southerners dream. So many options you can fix a plate to go or you can sit in the Starbucks and enjoy. It's a great way to start your day. We all know breakfast is the most important meal of the day.
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July 2019 by Amy Belote
Excellent! The pharmacist took time to look up prices for me, and to help me verify and understand a prescription that I had gotten elsewhere with incorrect instructions. By far, superior competence and customer service. I will bring future prescriptions here without a doubt!
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July 2019 by John S.
One of the biggest HT's around and usually well stocked but be aware of the "Angry housewives of Cary" who act like they own the store and one thing most of the area Harris Teeter's lack is customer service they act like they are being forced to work their. Bring back Kroger's they were always very high on customer service !
