-
December 2023 by Karen Hovis
Got a wheelchair accessible room. It was very large both the room and the bathroom. Wheelchair accessible shower with a seat that folded out from the wall. Good pillows. Not flat as a piece of paper. Had some substance to them. Great service at the front desk. Breakfast was good. Coffee was good.
-
December 2023 by Micah McAllister
A family-friendly, welcoming , and hospitable enviornment. A place where you are guaranteed to feel you belong.If you need a good bartender, request Gigi.I loved guest-services! They have a very warm and polite way of saying, "Based on recent data-polls, surveys show if you have two thumbs and know how to use 'em, you can do it yourself."Tech is up-to-date. Personalized room settings. My only request is trash cans to be placed on the outside.
-
November 2023 by TERRA DILLON
Welcoming staff, very clean and felt very safe as a woman traveling. Also area near hotel felt safe, had my pup and we weee out walking a lot.
-
November 2023 by Charlene Lee
PROS: Friendly service (aside from addressing my complaint): room was well stocked and beds bed nice; breakfast bar was good. CONS: There was a huge dog in the adjoining room that barked all night. I walked down to the desk in my pjs at 6:00 in the morning and reported, only to hear nothing back concerning my complaint.Noteworthy details: Very nice lobby and check in/out area.
-
November 2023 by Ala H
Room was clean, and pretty good size. Breakfast was not included in price which is disappointing, and was not made clear to us when we book nor when we checked in.
-
November 2023 by Mat Hall (That guy with the beard)
Property needs attention. Bare bulbs in the hallways ( missing covers ) The little freezer in our room refrigerator defrosted and ruined our shrimp tacos. Not what I expected from a hotel labeled as Hilton.
-
November 2023 by Jenee Farmer
Location and decor top notch. As a Hilton Rewards member, I was very disappointed in the lack of comfort in the beds and not having additional blankets for the bed. Douvet just doesn't cut it. Bar and store and food ....amazing, as always.Presentation and staff attitudes...friendly and accommodating and very helpful.Would stay again. Always love Hilton
-
November 2023 by Ruth “Ruthlesspyro” Newhouse-Beardmore
The location was quiet and near lots of clean, safe and well-lit walkways while still being close and convenient to the State Fair, PNC Arena, shopping and North Carolina Museum of Art.The entire hotel was extremely clean, especially my room. The bed was almost too comfortable, if that’s possible.All of the hotel staff that i encountered from the front desk to housekeeping were pleasant, well-spoken and helpful.Overall, this hotel is everything I expect of a Hilton property!
-
October 2023 by Chris Kersey
VERY NICE, Hotel ...The ONLY drawback is, the Indoor Pool goes from, ONLY 3 to 5 ft. (Small pool)...The rooms are Beautiful...The Lobby is Spacious! You can eat in the Lobby, tables are plenty...OR...You can eat Poolside. There are Lounge chairs outside the sliding doors that separate the pool...There are also warming Pits, by the chairs! I gave only five stars, because of the small pool, OTHERwise, you'll ENJOY your stay! ALSO...You can WALk...OR...drive to the mall...Eateries...AND...shopping galore!
-
October 2023 by Jacques Hyppolite
Skyler, Manny, and the entire front desk staff were very friendly and accommodating. I’ve been to many Hilton Gardens this year, and this staff was pretty great. The cleaning staff was great too. They cleaned my room everyday.This Hilton is also located right next to a Target and other stores.
-
October 2023 by Brian Foster
Soon as walked in and up to the desk was greeted with big smile by Kim. As she was checking us in, she heard us talking about getting something to eat and she recommended a couple places off of a sheet of restaurants, broken down by cuisine. We ended up eating at the bar, where the bartender was great. Had the pork taco appetizer and was good but lacked a little flavor. Rest of meal was great.
-
October 2023 by Maeleah Mullins
We stayed here briefly for a work trip. Unfortunately the room that we booked was not available once we got there so we had to get a smaller room. We received breakfast vouchers for the trouble. The mattress in our room needed to be updated- we were rolling towards the middle. Otherwise this is a very nice and clean hotel with great amenities.Food & drinks: I’ve stayed here a few times. Breakfast is good and the service for the food is great.
-
September 2023 by David Bruce
Great clean hotel. Second time here in the last year. Everything was in great condition. Good exercise room.
-
September 2023 by Connie Bressler
Beautiful hotel, but room 407 is defined evil/haunted. I could not sleep.. it was scary.Rooms: Nice, but room 407 is haunted.
-
August 2023 by Preston Hawkes
I have stayed here several times over the last couple years. The staff are welcoming and the rooms are clean. There are some facility issues - some bathroom fixtures are rusty(due to vent fan not working), brown water from sink (once), fitness center water machine has a moldy nozzle (I inspect the details haha). I do not like the new permanent soap dispensers as it feels less hospitable compared to having your own bottles. The price has sometimes doubled since 2 years ago. No place is perfect so all that said I thank the staff for hosting me and being kind.
