H&R Block is highly regarded for its helpful and knowledgeable staff who assist with tax filing. Clients appreciate the patience and expertise of their tax preparers, especially when dealing with complicated situations or small businesses. Several reviews highlight the exceptional service provided by specific professionals like Brian Pennington, who is praised for his support, responsiveness, and going above and beyond to answer questions and ensure high-quality work. Another standout is a CPA known for thoroughness and dedication to maximizing refunds, even in complex cases. Overall, customers describe their experiences as positive, noting the professionalism, kindness, and willingness of the staff to help. Many express a desire to return next year, emphasizing the trust and satisfaction they have in the services offered at H&R Block.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee